IT Systems & Automation Manager

Manage onboarding and offboarding processes across multiple enterprise systems and operational workflows.

Provision, configure, deploy, ship, recover, and maintain IT hardware including laptops, Chromebooks, mobile devices, and related peripherals.

Administer user accounts, permissions, group memberships, and access controls across enterprise platforms including identity management, email, collaboration, ticketing, and operational systems.

Support enterprise SaaS platforms including Google Workspace, JumpCloud, Slack, Atlassian, and related operational tools.

Maintain accurate hardware inventory, software licensing records, and asset lifecycle tracking processes.

Coordinate with HR, leadership, hiring managers, vendors, and operations teams to ensure onboarding and offboarding activities are completed accurately and efficiently.

Assist with the development and maintenance of internal operational tools, dashboards, lightweight web applications, and automation workflows.

Support API integrations and workflow automation between systems such as JumpCloud, Google Workspace, Slack, Jira, inventory systems, and internal portals.

Assist with ongoing enhancements and operational support for internal platforms such as the Moove AV portal.

Develop scripts and automation workflows to reduce repetitive operational tasks and improve efficiency.

Assist with reporting and dashboard development related to inventory, onboarding status, licensing, network performance, operational metrics, and asset management.

Troubleshoot endpoint, account, application, and operational system issues across a distributed operational environment.

Assist with software deployment, endpoint configuration, operational compliance tasks, and systems standardization.

Support operational IT projects including site launches, hardware deployments, workflow improvements, systems integrations, and process optimization initiatives.

Maintain technical documentation for systems, operational workflows, onboarding processes, automation scripts, and internal tools.

Coordinate vendor support cases, warranty replacements, software renewals, and procurement activities.

Participate in periodic audits of devices, systems, accounts, permissions, and operational processes.

Support security and compliance initiatives including MFA enforcement, access reviews, device management, and operational governance processes.

Perform additional technical and operational duties as assigned.

Work is performed in a hybrid office and operational environment with regular computer and desk work.

Occasional travel (up to 25%) to operational sites or field locations may be required.

Role may involve lifting and transporting IT equipment up to 50 pounds.

Position may require occasional after-hours support related to onboarding, deployments, maintenance windows, operational incidents, or emergency support activities.

Flexibility and adaptability are essential in a rapidly growing operational environment.

Opportunity to help build and scale IT operations across expanding markets and operational environments.

High-impact role with broad exposure to infrastructure, systems administration, automation, operational workflows, and emerging technologies.

Opportunity to work on real-world operational challenges involving automation, identity management, internal tooling, and systems integration.

Collaborative environment working directly with leadership, operations teams, vendors, and technical partners.

Opportunity to shape scalable operational processes, automation systems, and internal tools as the organization grows.

We are pioneers in one of the most exciting technological shifts of the century. If you’re ready to stop maintaining the status quo and start building the infrastructure of tomorrow, we want to hear from you. Let’s get Mooving.