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IT Systems Analyst IV (AMAC)
Computer World Services
Texas, USA
Full-time
Mid Level
Onsite
Discovered 1 weeks ago
Free
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- Provide support to resolve MAJCOM priorities
- Coordinate with 616 OC for AFCYBER priorities
- Track high interest items for AFIN operations
- Respond to RFIs from 688 CW leadership & external agencies
- Maintain knowledge of Change Request (CRQ) processes
- Coordinate & maintain situational awareness & deconflict all network operations with mission partners
- Direct troubleshooting of outages, degradations, & isolations
- Submit CCIRs to 688 CW leadership & 616 OC
- Troubleshoot network issues with established procedures
- Generate CTOs for assignment to all applicable 688 CW tactical units
- Conduct mission review of CTOs from all applicable 688 CW tactical units
- Execute initial triage/scoping of network assessments
- Coordinate with 688 CW/A2O for reports/tippers related to vulnerability management, DCO high interest items, and emerging cyber threats
- Maintain ability to identify threats and vulnerabilities using ARAD/Tanium toolset
- Identify solutions for complex network system issues
- Provide initial triage and scoping of network infrastructure during outage resolution
- Serve as liaison to 38th Engineering Squadron
- Coordinate engineering support for complex outages, OPREPs, & extended service degradations
- Coordinate requests for engineering support
- Complete administrative tasks as required
- Complete other duties as assigned
- Requires a bachelor's degree (or equivalent) +3 years of experience, or 6+ years of related experience
- Must have excellent verbal and written communication skills
- Must have excellent critical thinking skills
- Required: IAT II – Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security, or higher
- Desired: CASP, GCIM, CISM, or CISSP
- Top Secret with SCI Eligibility
- Shift - This is a 24/7/365 mission, and the ability to support Days, Swings, and Mids operations is required. If a schedule change is required to support operations, you will be provided with as much notice as the situation allows. All shifts are four 10-hour days with three days off. Extended hours/days may be required on occasion.
About Computer World Services
IT Services & Consulting400 employeesFounded 1990
Private federal IT services provider delivering cybersecurity, digital transformation, enterprise solutions, and program support to government customers.
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