IT Support - Entry Level
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Medxpharmacy is looking for an entry-level IT Support specialist with experience in retail pharmacy operations. The role involves providing technical support for Prime Software, IT infrastructure, CCTV systems, and biometric devices across multiple pharmacy locations.
Key Skills for This Role
Responsibilities
- Provide technical support for Prime Software, including item master management, billing issues, GRV support, item conversions, and system troubleshooting
- Install, configure, and maintain desktops, servers, printers, barcode scanners, and network devices
- Manage Windows installations, software updates, and branch connectivity requirements
- Generate and maintain barcode labels for new and bulk inventory items
- Support bill cancellation processes and system related operational requests
- Monitor, maintain, and troubleshoot biometric attendance systems and CCTV cameras
- Perform preventive maintenance and resolve hardware, software, and network issues promptly
- Coordinate with branches, vendors, and internal departments to ensure uninterrupted business operations
Requirements
- Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field
- Strong knowledge of Prime Software, Windows operating systems, networking, CCTV systems, and biometric devices
- Excellent troubleshooting, communication, and problem solving skills
- Ability to travel between branches when required
Full Job Posting
Overview
- We are seeking an experienced IT Support with a strong background in retail pharmacy operations.
- The ideal candidate should have hands on experience with Prime Software, IT infrastructure, CCTV systems, biometric devices, and branch level technical support.
Key Responsibilities
- Provide technical support for Prime Software, including item master management, billing issues, GRV support, item conversions, and system troubleshooting.
- Install, configure, and maintain desktops, servers, printers, barcode scanners, and network devices.
- Manage Windows installations, software updates, and branch connectivity requirements.
- Generate and maintain barcode labels for new and bulk inventory items.
- Support bill cancellation processes and system related operational requests.
- Monitor, maintain, and troubleshoot biometric attendance systems and CCTV cameras.
- Perform preventive maintenance and resolve hardware, software, and network issues promptly.
- Coordinate with branches, vendors, and internal departments to ensure uninterrupted business operations.
Requirements
- Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
- Preference will be given for freshers or entry level candidates within a retail pharmacy.
- Strong knowledge of Prime Software, Windows operating systems, networking, CCTV systems, and biometric devices.
- Excellent troubleshooting, communication, and problem solving skills.
- Ability to travel between branches when required.
Pay
- AED 2,000 2,500 per month
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Medxpharmacy
Retail Experienced DHA Pharmacists
Dubai, UAE
Medxpharmacy is seeking qualified Retail Pharmacists with a DHA license to join their team in Dubai. Candidates must have a Bachelor's Degree in Pharmacy and at least 2 years of retail pharmacy experience. The role invol
Trainee Pharmacists (Experienced/Freshers)
Dubai, UAE
MedX is hiring Trainee Pharmacists for its retail pharmacies in Dubai, open to fresh graduates and experienced candidates. The role involves assisting in dispensing medications, customer service, and pharmacy operations
Senior Backend Developer (NestJS)
Dubai, UAE
MedX is seeking an experienced Senior Backend Developer with strong expertise in NestJS, TypeScript, PostgreSQL, and AWS to build secure, scalable backend applications. The role involves developing RESTful APIs, managing
Trainee Pharmacists (Experienced/Freshers)
Dubai, UAE
MedX is hiring Trainee Pharmacists for its retail pharmacies in Dubai. The role involves assisting in dispensing medications, customer service, and stock management. Open to fresh graduates and experienced candidates wit
Experienced Retail Pharmacist
Dubai, UAE
MedX is seeking an experienced Retail Pharmacist to provide professional pharmacy services, ensure accurate dispensing, and maintain DHA compliance. The role requires a Bachelor's in Pharmacy and a valid license. Salary
IT Executive – Retail Pharmacy Operations
Dubai, UAE
Medxpharmacy seeks an experienced IT Executive with a strong background in retail pharmacy operations to provide technical support for Prime Software, IT infrastructure, CCTV, and biometric systems across multiple pharma
Data Entry Operator – Excel Specialist
Dubai, UAE
Medxpharmacy seeks a detail-oriented Data Entry Operator with advanced Excel skills, including VLOOKUP, to support data entry, purchase orders, and inventory accuracy across pharmacy branches. The role requires fast typi
Trainee Pharmacist - Retail Pharmacy
Dubai, UAE
Medxpharmacy is seeking enthusiastic Trainee Pharmacists for their retail pharmacy team. Fresh graduates and experienced candidates are welcome. Responsibilities include assisting in dispensing medications, providing cus
Retail Experienced DHA Pharmacists
Dubai, UAE
Trainee Pharmacists (Experienced/Freshers)
Dubai, UAE
Senior Backend Developer (NestJS)
Dubai, UAE
Trainee Pharmacists (Experienced/Freshers)
Dubai, UAE
Experienced Retail Pharmacist
Dubai, UAE
IT Executive – Retail Pharmacy Operations
Dubai, UAE
Data Entry Operator – Excel Specialist
Dubai, UAE
Trainee Pharmacist - Retail Pharmacy
Dubai, UAE