IT Support Engineer

At PageUp, we believe that great companies start with great people. That’s why we’ve built a suite of highly configurable HR technology solutions that make attracting, recruiting, onboarding, and retaining top talent simple. From our entrepreneurial beginnings, we’ve grown into a global organisation with established teams across the world. Following our acquisition by EQT, we’re in an exciting growth and transformation phase—and this investment is bringing fresh opportunities to scale.

As the IT Support Engineer, you will deliver high-quality technical support and ensure smooth daily operations for employees across the global business. Your primary focus areas will include:

Technical Support & User Experience: Delivering first-line support, troubleshooting hardware, software, and office networks, and maintaining clear documentation to help team members navigate systems efficiently.

Systems & Security Administration: Managing everyday user access and administration across cloud platforms (including G Suite, Slack, Intune, JumpCloud, and Jira) while collaborating with the security team to maintain compliance, updates, and best practices.

Asset Lifecycle & Procurement: Managing hardware procurement, vendor relationships, asset tracking, and device management to ensure the team has the necessary tools to perform their roles.

Onboarding & Offboarding: Partnering with stakeholders to deliver seamless IT setup, device allocation, and technical onboarding sessions for new team members, as well as managing offboarding workflows.

Continuous Improvement & Projects: Contributing to internal IT initiatives, leveraging automation and cloud solutions to enhance operational workflows, and evaluating security and technical performance across systems.

Demonstrated experience in a technical support or systems administration role supporting corporate environments.