IT Support Engineer
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Key skills for this role
About the Role
Kazamer Tax Consultant is seeking an IT Support Engineer to provide technical support, maintain IT systems, and ensure smooth operation of technology infrastructure. The role requires 2-5 years of experience, strong knowledge of Windows, Microsoft 365, and networking.
Key Skills for This Role
Responsibilities
- Provide technical support for desktops, laptops, printers, and other IT equipment
- Install, configure, and maintain computer hardware, software, and operating systems
- Troubleshoot and resolve hardware, software, network, and connectivity issues
- Monitor and maintain network performance to ensure system reliability
- Manage user accounts, passwords, email systems, and access permissions
- Perform regular software updates, system backups, and preventive maintenance
- Maintain IT asset inventories and technical documentation
- Coordinate with external vendors for equipment repairs and technical support when required
- Ensure compliance with company IT policies and cybersecurity best practices
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- 2–5 years of experience in IT support, desktop support, or system administration
- Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting
- Familiarity with cybersecurity practices, antivirus management, and data backup procedures
- Experience with network devices, printers, and office IT infrastructure
- Excellent analytical and problem solving skills
- Strong communication and customer service abilities
Full Job Posting
Job Overview
- Kazamer Tax Consultant is seeking a skilled and customer focused IT Support Engineer to join our technology team in Dubai.
- This role is ideal for a professional who can provide technical support, maintain IT systems, and ensure the smooth operation of the company’s technology infrastructure.
Key Responsibilities
- Provide technical support for desktops, laptops, printers, and other IT equipment
- Install, configure, and maintain computer hardware, software, and operating systems
- Troubleshoot and resolve hardware, software, network, and connectivity issues
- Monitor and maintain network performance to ensure system reliability
- Manage user accounts, passwords, email systems, and access permissions
- Perform regular software updates, system backups, and preventive maintenance
- Maintain IT asset inventories and technical documentation
- Coordinate with external vendors for equipment repairs and technical support when required
- Ensure compliance with company IT policies and cybersecurity best practices
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- 2–5 years of experience in IT support, desktop support, or system administration
- Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting
- Familiarity with cybersecurity practices, antivirus management, and data backup procedures
- Experience with network devices, printers, and office IT infrastructure
- Excellent analytical and problem solving skills
- Strong communication and customer service abilities
Skills & Competencies
- Technical troubleshooting and diagnostic expertise
- Strong knowledge of IT infrastructure and networking
- Excellent communication and interpersonal skills
- Time management and multitasking abilities
- Attention to detail and commitment to service excellence
Why Join Kazamer Tax Consultant?
- At Kazamer Tax Consultant, dependable technology is essential for delivering efficient and secure business services.
- This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work in a collaborative environment, and build a rewarding career with a professional and growing consultancy organization.
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