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IT Support (connectivity)
FDM Group
London, GBR
Contract, Temporary
Entry · 1+ years experience
Onsite
Discovered 2 weeks ago
LinuxUnixPythonBashShell ScriptingPowerShell
Free
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Role Overview
FDM is a global business and technology consultancy seeking an IT Support Analyst (Connectivity) to work for our client within the sector. This is initially a 6 month contract with very good prospects to extend and will be a fully office based role that will be based in London.
Monitor and support connectivity between trading platforms, exchanges, brokers, vendors and client-facing systems.
Investigate, diagnose and resolve connectivity, application and market data incidents across production environments.
Work closely with traders, technology teams and external counterparties to ensure timely resolution of service-impacting issues.
Perform root cause analysis and document findings, resolutions and preventative measures.
Support onboarding activities for new client, broker and exchange connections.
Assist with system testing, upgrades, deployments and change management activities.
Monitor system performance and proactively identify potential risks to service availability.
Ensure all operational activities adhere to regulatory controls, internal procedures and governance frameworks.
Participate in incident management, escalation processes and support rotas where required.
Key Skills for This Role
LinuxUnixPythonBashShell ScriptingPowerShell
Full Job Posting
About The Role
FDM is a global business and technology consultancy seeking an IT Support Analyst (Connectivity) to work for our client within the sector. This is initially a 6 month contract with very good prospects to extend and will be a fully office based role that will be based in London.
Monitor and support connectivity between trading platforms, exchanges, brokers, vendors and client-facing systems.
Investigate, diagnose and resolve connectivity, application and market data incidents across production environments.
Work closely with traders, technology teams and external counterparties to ensure timely resolution of service-impacting issues.
Perform root cause analysis and document findings, resolutions and preventative measures.
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