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IT Support Analyst
Johnson Controls
Bengaluru, IND
Full-time
Senior · 8+ years experience
Onsite
Discovered 1 weeks ago
Baan IVERP LN FP3LN 10.4OracleSQLPL/SQL
Free
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Baan IVERP LN FP3LN 10.4
Role Overview
We are seeking an experienced Baan ERP Admin Support Consultant to join our dynamic team.
The ideal candidate should be able to manage and maintain various Baan IV, ERP LN FP3 and LN 10.4 ERP instances, ensuring their stability, performance, and system security, including tasks like installation, configuration, patching, and troubleshooting.
Candidate should also handle User Access Management.
Key Skills for This Role
Baan IVERP LN FP3LN 10.4OracleSQLPL/SQL
Full Job Posting
Key Responsibilities
- Platform Management :
- Install, configure, and maintain Baan IV, ERP LN FP3 and LN 10.4 ERP applications .
- Monitor system health, performance, and resource utilization.
- Perform routine maintenance tasks, including patching, upgrades, and cloning.
- Troubleshoot and resolve platform issues, ensuring minimal downtime.
- Manage user access and security controls.
- Database Administration :
- Work with DBA team to manage Oracle and/or SQL Servers database connectivity supporting Baan ERP applications.
- Perform database backup planning and disaster recovery planning.
- Optimize database performance, identifying and resolving bottlenecks.
- Work with development and DBAs teams to optimize queries, indexes, and overall system performance.
- Application Support :
- Provide support for Baan ERP applications, addressing user issues and service requests.
- Collaborate with development teams to deploy solutions to Test and Production environments.
- Other Tasks :
- Develop and maintain technical documentation.
- Adhere to security policies and procedures.
- Support Internal and External Audits with requested data collection and take corrective actions in case of audit findings.
- Work closely with other IT teams, such as DBAs, Windows Admins, Unix admins and middleware teams.
- Technical Support and Troubleshooting :
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