IT Specialist

• Administer user accounts across business applications, including Google Workspace, Slack, Okta (or equivalent), and other SaaS platforms.
• Execute user provisioning and deprovisioning following least-privilege access principles.
• Assist with periodic access reviews and permission audits.
• Support MFA, password management, and endpoint security initiatives.

• Assist with SOC 2 and other compliance activities by collecting evidence, maintaining documentation, and tracking action items.
• Help maintain security policies, procedures, and asset inventories.
• Monitor endpoint security tools and assist with vulnerability remediation.
• Support security awareness initiatives and employee training.
• Escalate security incidents and assist with incident response activities.

• Support administration of endpoint management (MDM), device policies, and software deployment.
• Assist with maintaining SaaS applications, integrations, and licensing.
• Monitor system health and resolve operational issues.
• Recommend improvements to increase security, reliability, and efficiency.

• Partner closely with the Senior IT & Security Lead on infrastructure projects and security initiatives.
• Work cross-functionally with Operations, Engineering, HR, and Finance to support business needs.
• Coordinate with external vendors for hardware, software, and managed IT services.

• 2+ years of experience in IT support, systems administration, or IT operations.
• Experience supporting macOS environments.
• Familiarity with identity and access management concepts and SaaS administration.
• Experience with Google Workspace, Microsoft 365, Slack, or similar productivity platforms.
• Exposure to endpoint management tools such as Kandji, Jamf, Intune, or similar MDM solutions.
• Basic understanding of security best practices including MFA, endpoint security, device encryption, and least-privilege access.
• Strong troubleshooting and customer service skills with the ability to communicate technical concepts clearly.
• Highly organized with strong attention to detail and excellent follow-through.
• Comfortable managing multiple priorities in a fast-moving startup environment.
• Eager to learn and grow into broader IT security and compliance responsibilities.

Nice to Have

• Experience supporting SOC 2, ISO 27001, or other compliance programs.
• Familiarity with Okta, Google Workspace Admin, JumpCloud, Kandji, Jamf, CrowdStrike, or similar platforms.
• Experience writing scripts or automating repetitive IT tasks (Python, Bash, PowerShell, or similar).
• Experience supporting cloud-first organizations.
• IT certifications such as CompTIA A+, Network+, Security+, Google Workspace Administrator, or equivalent

Apply Even If You Don’t Check Every Box

If you’re excited about bringing clinical judgment, training excellence, and quality systems into AI safety evaluation work—and want to help ensure emotionally grounded AI systems are safe and trustworthy—we’d love to hear from you.