IT Solutions Engineer (Networking)

(Internal job reference: Specialist / Team Leader)

Focus Group provides essential business technology to around 30,000 customers across the UK. We're looking for a networking specialist to lead technical projects for our Operations team — someone who knows their way around VLANs, firewalls and SD-WAN (Software-Defined Wide Area Network), and enjoys being the person others turn to when things get complex.

You'll design and deliver network projects for customers across the Surrey/Kent/Sussex and London — LAN/WAN (Local Area Network/Wide Area Network) refreshes, SD-WAN rollouts, firewall and wireless deployments — working across vendors like Meraki, Aruba, Cisco, SonicWall and Ubiquiti. You'll be the escalation point for tricky network issues, scope solutions on customer calls, and mentor other engineers along the way. You'll also get involved in the wider infrastructure picture: cloud migrations, server and virtualisation support, and security implementations.

Proven experience in IT support, infrastructure or solutions delivery

CCNA certification

Genuine expertise in networking: VLANs, routing and switching, firewalls, WAN/SD-WAN and wireless design

Confidence with networking vendors such as Meraki, Aruba, Cisco, SonicWall or Ubiquiti

Strong troubleshooting instincts and clear communication with non-technical customers

A full UK driving licence and willingness to travel to customer sites

£40,000 salary, car allowance or van, a genuinely flexible home-based setup, and clear progression into Team Manager, Technical Consultant or Technical Pre-Sales Consultant roles.