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IT Software Account Manager

TJDEED Technology®
Abu Dhabi, UAE
Full Time
Senior
3 weeks ago
Account ManagementUpsellingCross sellingEnterprise SoftwareIT Service Management (ITSM)Security Solutions
Free

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Account ManagementUpsellingCross selling
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About the Role

  • We are looking for an IT Software Account Manager to join our growing team in Abu Dhabi.
  • The ideal candidate will be responsible for managing existing customer accounts, driving revenue growth, and acquiring new customers in Abu Dhabi.

Key Responsibilities

  • Manage and grow existing Abu Dhabi customer accounts through upselling and cross selling.
  • Identify and generate new business opportunities and acquire new customer logos.
  • Build and maintain strong, long term relationships with key customers and decision makers.
  • Understand customer needs and propose suitable software solutions and services.
  • Work closely with internal technical and delivery teams to ensure customer satisfaction.

Requirements

  • Minimum 5 years proven experience in software and IT solutions account management.
  • Strong understanding of enterprise software, IT Service Management (ITSM), security solutions, and AI technologies.
  • Mandatory experience working with customers in Abu Dhabi.
  • Excellent communication, negotiation, and relationship building skills.

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