IT Security Manager
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Key skills for this role
About the Role
bTranz seeks an experienced ITSM Security Account Manager to serve as a trusted advisor and customer-facing lead for strategic engagements. The role involves pre-sales support, audit management, and proactive IT Security Management for key EU customer accounts.
Key Skills for This Role
Responsibilities
- Serve as the primary security point of contact for assigned strategic accounts
- Build strong relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams
- Lead security governance cadences (monthly/quarterly) including posture reviews, risk discussions, and roadmap alignment
- Conduct discovery sessions to understand customer environments, threat models, and regulatory requirements
- Advise on cloud security controls and best practices (IAM/SSO/MFA, encryption, segmentation, monitoring, vulnerability management, secure SDLC)
- Collaborate with internal security specialists on advanced topics (crypto/KMS/HSM, workload isolation, data residency, Zero Trust)
Requirements
- Strong understanding of cloud architecture (OCI, AWS, Azure) and ability to translate architecture into security posture implications
- Background in security consulting, cloud security architecture, or enterprise risk/GRC in regulated industries
- Relevant security certifications: CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA
- Proven experience handling complex escalations and leading cross functional teams in matrixed organizations
- Familiarity with customer security assurance processes (audit requests, pen test coordination, attestations)
Full Job Posting
Company Description
- bTranz Software Solutions is an ERP and Mobile Application Development company.
- Offers services across Oracle ERP, VAT and Cloud Services along with Mobile Application Development.
- Presence in multiple countries, most customers in UAE and East African Countries.
Role Overview
- Seeking an experienced ITSM Security Account Manager to serve as a trusted advisor and customer facing lead for strategic engagements.
- Role involves pre sales support, audit management, and proactive IT Security Management.
- Ensures compliance, risk mitigation, and consistent support for key EU customer accounts.
Key Responsibilities
- Serve as the primary security point of contact for assigned strategic accounts.
- Build strong relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams.
- Lead security governance cadences (monthly/quarterly) including posture reviews, risk discussions, and roadmap alignment.
- Conduct discovery sessions to understand customer environments, threat models, and regulatory requirements.
- Advise on cloud security controls and best practices (IAM/SSO/MFA, encryption, segmentation, monitoring, vulnerability management, secure SDLC).
- Collaborate with internal security specialists on advanced topics (crypto/KMS/HSM, workload isolation, data residency, Zero Trust).
Qualifications
- Strong understanding of cloud architecture (OCI, AWS, Azure) and ability to translate architecture into security posture implications.
- Background in security consulting, cloud security architecture, or enterprise risk/GRC in regulated industries.
- Relevant security certifications: CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA.
- Proven experience handling complex escalations and leading cross functional teams in matrixed organizations.
- Familiarity with customer security assurance processes (audit requests, pen test coordination, attestations).
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