IT Operations Engineer

Operations Engineer at IMC

Your Core Responsibilities

• Support the physical and virtual desktop trading environment, core infra components like email and DNS, Directory Management, Cloud Technologies, phone & video communication systems and end user devices like tablets, mobile phones and laptops
• Oversee deployment and updates of the newest enterprise level technologies such as Adobe, Java, Microsoft, and other desktop applications
• Install, modify and repair computer hardware and software (including servers, desktop and printers).
• Support IMC’s state of the art Audio and Visual technology systems.
• Inventory and capacity management
• Troubleshoot, escalate and document computer network issues.
• Ensure timely and organized resolution of issues via JIRA ticketing system.
• Assist in-house Facilities Management with execution of desk and physical equipment moves

Your Skills and Experience

• B. Sc IT or a similar degree with 3 to 5 years of work experience in the similar role
• Knowledge of Windows and Mac Operating Systems. Linux experience would be considered a plus
• You are a self-starter with sense of urgency and strong prioritization skills. Pro-active, pragmatic and will not shy away from getting your hands dirty