HR Operations Manager - 14 month contract

Your Core Responsibilities

• Lead and develop the HR Operations team
• Manage, coach and develop a team of four in Sydney (HR Generalists and HR Coordinators), setting clear priorities and building capability across the team
• Create the conditions for the team to do their best work — clear ownership, sensible workload distribution and meaningful development, including through a leadership transition
• Set the service standard for the team: responsive, accurate and pragmatic support that HRBPs, managers and employees can rely on
• Own mobility and immigration
• Oversee end-to-end global mobility across APAC — inbound and outbound moves, intra-region transfers and international relocations
• Lead all visa and immigration activity with the support of the HR Generalists, including sponsorship obligations, renewals, compliance and ongoing risk management
• Partner with employees, hiring managers and external counsel to make relocations feel seamless, from offer through to landing well in a new country
• Manage relationships and performance of external providers, including relocation specialists, immigration counsel, health insurance providers and tax advisor
• Run HR Operations across the employee lifecycle
• Own every stage of the employment lifecycle — contracts, employment letters, onboarding and new hire orientation, staff movements, relocation support, offboarding and terminations
• Build, automate and maintain HR operations efficiency, defining and improving processes that strengthen a performance-driven organisation with a focus on quality, delivery and cost optimisation
• Lead the team in maintaining accurate HR information systems, including Workday, payroll data and related HR tools
• Support the HRBP and wider HR teams with the information, communication and service levels they need on HR Operations topics
• Review and improve HR policies, striving for best practice and staying aligned with legislative change across the jurisdictions we operate in
• Own local and regional HR reporting requirements, ensuring accurate reporting for both local and global stakeholders
• Contribute to regional and global HR projects, including HR systems and process improvement initiatives, and look for opportunities to automate and simplify how the function works
• Work with the leadership team to develop HR practices and programs aligned to IMC's strategy and culture
• Partner with key stakeholders across HRIS, Legal, Finance and Payroll to ensure smooth, accurate delivery of HR Operations priorities and improvements
• Support regional compensation queries from leaders and recruitment, and partner with global compensation on the annual review cycle

Your Skills and Experience

• Bachelor's degree or higher in Human Resources, Business or a related field
• 6+ years' experience in a generalist HR, HR Operations or shared services role in a progressive, high-touch, fast-paced environment
• Experience leading and developing a small team
• Demonstrated experience in global mobility and immigration, ideally across multiple APAC jurisdictions
• Strong working knowledge of HRIS platforms (Workday highly regarded) and a genuine interest in using systems and data well
• A track record in process improvement, developing SOPs, and building HR capability through training
• Strong written and verbal communication skills, with the credibility to partner confidently with senior stakeholders
• An abundance of common sense and pragmatism — you solve problems and get results

About Us