IT Network & Hardware Administrator

• Deploy websites on cPanel, Plesk, VPS, and cloud hosting environments .
• Manage DNS records including A, CNAME, MX, TXT, SPF, DKIM, and SRV .
• Perform website and server migrations.
• Install, renew, and troubleshoot SSL certificates.
• Troubleshoot server and hosting issues such as: High CPU/RAM usage HTTP 500/503 errors Database errors Email delivery issues
• High CPU/RAM usage
• HTTP 500/503 errors
• Database errors
• Email delivery issues
• Maintain backups of hosting accounts, databases, and website files.
• Monitor website uptime and server performance.

• Install and configure WordPress on hosting environments.
• Manage WordPress themes, plugins, and updates.
• Troubleshoot basic WordPress issues including plugin conflicts, theme issues, and database connection errors.
• Perform WordPress website backup and restoration.
• Perform basic performance optimization including caching, image optimization, and plugin cleanup.
• Handle basic page edits, content updates, and layout changes when required.

• Perform daily server and system health checks.
• Monitor server load, storage, memory, and network performance.
• Ensure high uptime and reliability of internal systems and services.
• Identify performance bottlenecks and take corrective action.
• Implement and maintain monitoring and alerting systems.

• Manage daily and weekly backups of systems, servers, databases, and critical data.
• Perform periodic restoration tests to verify backup integrity.
• Manage endpoint protection, antivirus, and IT security controls.
• Manage access controls and password management systems.
• Follow and maintain IT security and operational standards.

• Manage domain purchases, renewals, transfers, and DNS updates.
• Manage SSL installation, renewal, and troubleshooting.
• Maintain IT documentation, including: SOPs Network diagrams DNS documentation Server and hosting documentation IT asset information Access and configuration records
• SOPs
• Network diagrams
• DNS documentation
• Server and hosting documentation
• IT asset information
• Access and configuration records

• Coordinate with hosting providers, cloud vendors, IT suppliers, and service providers.
• Manage AMC agreements, warranty claims, and technical support escalations.
• Coordinate software and service renewals.
• Track licenses, subscriptions, and related IT services.

• Develop basic Python scripts to automate repetitive IT tasks.
• Automate tasks such as system checks, log monitoring, and backup validation.
• Create simple automation tools for deployment, reporting, and monitoring.
• Maintain and improve existing IT automation scripts.

Candidates should have practical knowledge of:

• Desktop and laptop troubleshooting
• Windows and Linux server administration
• Network configuration and troubleshooting
• Routing and subnetting fundamentals
• Firewall and VPN configuration
• Active Directory, DNS, DHCP, and Group Policy
• Routers, switches, Wi-Fi access points, and NAS
• cPanel, Plesk, VPS, and cloud hosting
• Website deployment and server/website migration
• DNS records: A, CNAME, MX, TXT, SPF, DKIM, SRV
• SSL installation and management
• Backup and restoration procedures
• Endpoint security and antivirus solutions
• WordPress installation, plugin/theme management, updates, troubleshooting, and backups
• Basic Python scripting and automation

• Strong troubleshooting and analytical skills
• Ability to independently diagnose and resolve technical issues
• Ability to manage multiple IT tasks simultaneously
• Good communication and coordination skills
• Strong documentation skills
• Proactive and responsible approach to IT operations
• Ability to work in a fast-paced office environment
• Willingness to learn and adapt to new technologies

2–6 years of relevant experience in IT support, system administration, network administration, server/hosting management, or a similar technical role.

Immediate joiners are preferred.