IT Generalist

Solve & Support: Act as the go-to troubleshooter for all IT challenges. You’ll keep our internal customers informed with timely, friendly updates while escalating issues when needed.

Asset Management: Track and manage the entire lifecycle of our computing devices, software inventory, and related equipment—from setup to retirement.

Maintain Standards: Follow Global IT policies and keep a close eye on change management procedures to safely test and implement system updates.

Drive Improvement: Lean into metrics and process improvements. You’ll help us find the root cause of recurring tech hiccups and help implement permanent fixes.

Guard the Gates: Play an active role in upholding our cybersecurity posture. You’ll help protect our systems, flag potential vulnerabilities, and keep our data secure.

We’re looking for a collaborative team player who enjoys helping others and has a solid foundation in IT support.

Education: A Bachelor’s degree with 1+ years of related experience is preferred. However, if you have an equivalent combination of education and hands-on experience , we absolutely want to see your application.

Technical Savvy: Intermediate-level computer skills and a strong desire to keep learning.

Problem-Solving: Entry-level decision-making skills with a structured approach to troubleshooting.

Communication: Exceptional verbal and written communication skills. You can write clear technical procedures, document ticket resolutions, and explain tech concepts to non-technical colleagues with ease.

Detail-Oriented: Ability to keep meticulous journals of task progress and system configurations.

Your Rewards and Wellbeing

We believe in rewarding your contribution with a comprehensive package designed to support your life both inside and outside of work.

Growth: Bespoke development plans and volunteer time off

Health: Private medical insurance, Employee Assistance Program and vision care

Wealth: Enhanced pension contributions, life assurance, and group income protection

Lifestyle: Electric Vehicle and Cycle to Work schemes, plus 33 days of annual leave

Application Process

At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey.

Accessibility and Accommodations

As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at GHQ.TA@plexus.com with your contact information and a description of your needs.

Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.