IT Collaboration Senior Officer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Aljazira Bank seeks an IT Collaboration Senior Officer to manage collaboration platform operations, user support, and performance monitoring. The role involves coordinating with IT teams and vendors, supporting UAT activities, and maintaining platform records.
Key Skills for This Role
Responsibilities
- Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans
- Assist in managing IT collaboration platform operations including administration, user support, and performance monitoring
- Collect and review collaboration system performance data, incident logs, and user requests for processing and reporting
- Coordinate with IT teams and vendors to follow up on collaboration platform maintenance and issue resolution
- Support UAT activities for collaboration platform upgrades and new feature deployments
- Inform of any platform availability concerns, recurring issues, or user satisfaction problems
- Complete data entry and administrative tasks related to IT collaboration activities accurately
- Help maintain accurate records of platform activity, incident logs, and vendor interactions
- Seek guidance on complex collaboration platform technical or governance matters
Requirements
- Understanding of strategic objectives and ability to support department strategy
- Experience in IT collaboration platform operations including administration, user support, and performance monitoring
- Ability to collect and review collaboration system performance data, incident logs, and user requests
- Ability to coordinate with IT teams and vendors for maintenance and issue resolution
- Experience supporting UAT activities for platform upgrades and new feature deployments
- Ability to maintain accurate records of platform activity, incident logs, and vendor interactions
Full Job Posting
Responsibilities
- Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.
- Assist in managing IT collaboration platform operations including administration, user support, and performance monitoring.
- Collect and review collaboration system performance data, incident logs, and user requests for processing and reporting.
- Coordinate with IT teams and vendors to follow up on collaboration platform maintenance and issue resolution.
- Support UAT activities for collaboration platform upgrades and new feature deployments.
- Inform of any platform availability concerns, recurring issues, or user satisfaction problems.
- Complete data entry and administrative tasks related to IT collaboration activities accurately.
- Help maintain accurate records of platform activity, incident logs, and vendor interactions.
- Seek guidance on complex collaboration platform technical or governance matters.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Aljazira Bank | بنك الجزيرة
TechMal
Jeddah, KSA
TechMal is a one-year IT graduate program at Aljazira Bank offering fresh graduates a unique opportunity to grow and build a job-ready career in banking technology. The program includes structured development, real proje
Enterprise Database Unit Head
Jeddah, KSA
Aljazira Bank seeks an Enterprise Database Unit Head in Jeddah to oversee enterprise database operations, ensuring availability, performance, and security. The role involves strategic planning, workforce development, and
Large Corporate Senior Relationship Manager
Jeddah, KSA
Strategic Competencies: Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans. Key Responsibilities: Achieve assigned portfolio grow
Treasury Financial Controller
Jeddah, KSA
Role Purpose Own financial control over treasury activities. Ensure accurate accounting, valuation, reporting, and compliance for all treasury products, funding activities, and liquidity management in line with IFRS, int