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indeed

IT Assistant

Green & More Landscape Gardening LLC
Dubai, UAE
Full-time
Senior
Onsite
Discovered 6 days ago
IT technical supportWindows OSMicrosoft OfficeBasic networkingHardware installation and maintenanceNetwork and Wi-Fi systems
Free

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Key skills for this role

IT technical supportWindows OSMicrosoft Office
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Key responsibilities

  • Provide first-level technical support for hardware, software, network issues, and user inquiries.
  • Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
  • Support network and Wi-Fi setup and maintenance.
  • Assist with IT asset management, inventory tracking, and documentation updates.
  • Perform system monitoring, backups, and preventive maintenance.
  • Troubleshoot connectivity issues and coordinate with vendors or service providers.
  • Support IT projects, rollouts, and upgrades across the organization.
  • Ensure compliance with IT policies, data security, and best practices.
  • Travel to different company locations for on-site support as required.

Required qualifications and skills

  • Minimum 4 years of IT support experience within the UAE is mandatory.
  • A valid UAE driving license is mandatory.
  • Strong knowledge of Windows OS, MS Office, basic networking, and troubleshooting.
  • Familiarity with routers, switches, access points, CCTV, and telephony systems is preferred.
  • Ability to diagnose and resolve technical issues efficiently.
  • Good communication and customer service skills.
  • Ability to work independently with minimal supervision.
  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.

Preferred skills

  • Experience with Microsoft 365 administration.
  • Knowledge of Active Directory, user account management, and domain environments.
  • Basic understanding of IT security practices.
  • Experience supporting remote users and cloud-based applications.

Work location

  • Work is performed in person.
  • The role includes on-site support at different company locations as required.

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