IT Asset Management (Software) - SME

Monitor software discovery across sources; manage unknown/unrecognized software queues

Maintain publisher/product/version hygiene; validate recognition and mappings

Validate software-device/user associations and long-tail software visibility

Support onboarding/testing of new software sources/connectors

Maintain and validate entitlement repository and supporting documentation

Support license model inputs (metrics/rules/mappings) under guidance

Assist periodic ELP runs, validation checks, and compliance/risk reporting

Support audit readiness activities and evidence collection (in-scope publishers)

Validate availability; record allocations/transfers/reclaims in Flexera (as applicable)

Support harvesting/offboarding workflows; coordinate with ITSM/deployment teams

Track request turnaround and aging metrics; maintain traceability

Produce SAM dashboards and monthly insights: unknowns trends, data quality, compliance support metrics

Software inventory & normalization dashboard

Unknown/unrecognized software aging and trend reports

Top publishers/products/versions install reports

ELP/compliance validation outputs and risk/exposure summaries (supporting role)

Reclaim/harvesting activity reports and request metrics

4–8+ years in SAM/ITAM operations (client delivery preferred)

Hands-on experience with Flexera ONE (preferred) or similar SAM tools

Working knowledge of software recognition/normalization, entitlements, and ELP concepts

Strong data skills (Excel/Sheets); ability to reconcile installs vs entitlements

Strong documentation and stakeholder communication skill