IT Application Administrator
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Key skills for this role
About the Role
ENOC is seeking an experienced IT Application Administrator to manage and administer application technical support, security, and maintenance. The role requires 8+ years of IT infrastructure experience with a focus on application support and security, and knowledge of Oracle, SAP, IBM, and Microsoft products.
Key Skills for This Role
Responsibilities
- Manage and administer application technical support and maintenance, develop and review related SOPs
- Provide immediate fix whenever application incidents are identified or reported
- Contribute to the development of appropriate IT security policies, processes, systems, standards, procedures and internal controls related to application servers
- Identify and assess security risks and assist in implementing measures to manage and mitigate all identified risks and audit findings related to application servers
- Involvement in any new project implementation during project lifecycle (Dev, QC, UAT, Production)
- Proactively monitor the delivery of application services according to approved policies and procedures, user requests, SLAs, and maintenance schedules with minimum downtime
- Apply latest application Security patches and bug fixes as soon as released by vendor
- Deploy new application release and packages
- Ensure that all applications implementations that we support are secure, reliable, cost effective and fit for purpose
- Develop and maintain application documentation that we support
- Work closely with suppliers and 3rd parties to ensure technical application support industry best practices followed
- Maintain application inventory for production, QC, DEV, UAT systems
Requirements
- 8+ years of IT infrastructure experience with a focus on application technical support and application security concept
- Solid understanding of technical application support and application security concept and requirements
- Working knowledge of windows AD, DNS, HTTP/s, SSH, LDAP, DHCP, etc.
- Strong understanding of TCP/IP, FW, networking protocols and security concepts
- Strong knowledge and experience in application design, deployment, backup, recovery and management
- Proven experience with application capacity planning, security principles, and applications management best practices
- Strong knowledge and experience in IT infrastructure concepts, frameworks and standards
- Strong knowledge and experience in application performance management and tuning, security hardening and availability
- Strong knowledge and experience in application installations, upgrades, high availability, in existing and new environment
- Proven experience with Application products from Oracle, SAP, IBM, Microsoft and others
- Good communication and interpersonal skills
- Strong experience in automation tools related to application management
Full Job Posting
Overview
- Application Administrator will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical application administration and ensuring the highest levels of availability, performance and security.
Principal Accountabilities
- Ensure the timely provision of data and reports to Applications Administration Manager, recommend application technical operational improvements.
- Manage and administer application technical support and maintenance, develop and review related SOPs.
- Provide immediate fix whenever application incidents are identified or reported.
- Contribute to the development of appropriate IT security policies, processes, systems, standards, procedures and internal controls related to application servers.
- Identify and assess security risks and assist in implementing measures to manage and mitigate all identified risks and audit findings related to application servers.
- Involvement in any new project implementation during project lifecycle (Dev, QC, UAT, Production).
- Proactively monitor the delivery of application services according to approved policies and procedures, user requests, SLAs, and maintenance schedules with minimum downtime.
- Apply latest application Security patches and bug fixes as soon as released by vendor.
- Deploy new application release and packages.
- Ensure that all applications implementations that we support are secure, reliable, cost effective and fit for purpose.
- Develop and maintain application documentation that we support.
- Work closely with suppliers and 3rd parties to ensure technical application support industry best practices followed.
Experience
- Having related professional Industry certifications will be a plus as well as project management certifications such as PRINCE II, PMP, etc.
- Preferred professional certifications: ITIL.
- Solid understanding of technical application support and application security concept and requirements.
- Working knowledge of windows AD, DNS, HTTP/s, SSH, LDAP, DHCP, etc.
- Strong understanding of TCP/IP, FW, networking protocols and security concepts.
- 8+ years of IT infrastructure experience with a focus on application technical support and application security concept.
- Strong knowledge and experience in application design, deployment, backup, recovery and management experience is highly desirable.
- Proven experience with application capacity planning, security principles, and applications management best practices.
- Strong knowledge and experience in IT infrastructure concepts, frameworks and standards.
- Strong knowledge and experience in application performance management and tuning, security hardening and availability.
- Strong knowledge and experience in application installations, upgrades, high availability, in existing and new environment.
- Proven experience with Application products from Oracle, SAP, IBM, Microsoft and others.
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