IT Administrator (Retail Operations)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Huna AE Hypermarket seeks an experienced IT Administrator to manage retail IT infrastructure across hypermarket outlets.
Key Skills for This Role
Responsibilities
- Manage IT infrastructure (servers, desktops, LAN/WAN, Wi Fi)
- Oversee POS systems across retail outlets and ensure maximum uptime
- Support and maintain ERP system integration with POS and inventory modules
- Configure and manage firewall, VPN, and network security
- Administer Active Directory, domain management, and user access controls
- Maintain and manage biometric attendance system
- Coordinate with IT vendors and manage AMCs/SLA performance
- Supervise IT support staff and provide hands on technical support
- Ensure data backup, disaster recovery planning, and IT security compliance
Requirements
- 5–8 years of IT experience, including minimum 2 years in a supervisory role
- Retail / Hypermarket / FMCG environment experience preferred
- Experience managing multi branch operations and high volume POS environments
- Strong hands on experience in Windows Server & Active Directory
- Networking skills (TCP/IP, VLAN, VPN, DNS, DHCP)
- Firewall management experience (FortiGate / Sophos / Cisco or similar)
- Experience with retail POS systems
- Experience with retail ERP systems
- Microsoft 365 administration experience
- Biometric systems management experience
- Backup & recovery solutions knowledge
- Basic SQL knowledge
Full Job Posting
Role Overview
- We are looking for an experienced IT Administrator to support our retail IT operations across hypermarket outlets.
- If you have strong hands on experience in POS environments, ERP integration, network security, and multi branch retail infrastructure, we would like to hear from you.
- The IT Administrator will be responsible for managing retail IT infrastructure, ensuring POS uptime, maintaining ERP integration, securing networks, and overseeing system continuity across operations.
Key Responsibilities
- Manage IT infrastructure (servers, desktops, LAN/WAN, Wi Fi).
- Oversee POS systems across retail outlets and ensure maximum uptime.
- Support and maintain ERP system integration with POS and inventory modules.
- Configure and manage firewall, VPN, and network security.
- Administer Active Directory, domain management, and user access controls.
- Maintain and manage biometric attendance system.
- Coordinate with IT vendors and manage AMCs/SLA performance.
- Supervise IT support staff and provide hands on technical support.
- Ensure data backup, disaster recovery planning, and IT security compliance.
Required Experience
- 5–8 years of IT experience, including minimum 2 years in a supervisory role.
- Retail / Hypermarket / FMCG environment experience preferred.
- Experience managing multi branch operations and high volume POS environments.
Technical Skills
- Windows Server & Active Directory
- Networking (TCP/IP, VLAN, VPN, DNS, DHCP)
- Firewall management (FortiGate / Sophos / Cisco or similar)
- Retail POS systems
- Retail ERP systems
- Microsoft 365 administration
- Biometric systems management
- Backup & recovery solutions
- Basic SQL knowledge
Preferred Certifications
- Microsoft Certification (MCSA / MCSE or equivalent)
- CCNA / Network+
- ITIL (preferred)
What We Offer
- Opportunity to lead IT operations in a growing retail environment
- Exposure to large scale retail infrastructure
- Collaborative and performance driven work culture
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Huna AE Hypermarket
Internal Auditor – Retail / Hypermarket / FMCG Experience Required
Dubai, UAE
Huna AE Hypermarket is seeking an experienced Internal Auditor with mandatory UAE retail/hypermarket/FMCG experience to establish and lead internal audit and control frameworks. Requires 5-7 years of audit experience, a
Senior Accountant
Dubai, UAE
About the Role Huna Grand Hypermarket is seeking an experienced Senior Accountant to join our Finance team in Dubai. The role is responsible for managing key accounting functions including General Ledger, Accounts Payabl
Internal Auditor – Retail / Hypermarket / FMCG Experience Required
Dubai, UAE
About the Role Huna AE Hypermarket is seeking a highly experienced Internal Auditor with mandatory UAE retail / hypermarket / FMCG experience to establish and lead a robust internal audit and control framework within a h