ISO Compliance Officer

Job requirements

• Knowledge of ISO 9001:2015 and ISO 27001:2022 standards.

• Knowledge of Auditing Skills.

• Strong organisational and time management skills.

• Excellent communication, stakeholder management, and influencing skills.

• Ability to manage multiple priorities and deadlines in a fast-paced environment.

• Strong analytical and problem-solving skills.

• Detail-oriented with a strong focus on governance, quality, infosec and compliance.

• Ability to work independently and collaboratively across multiple teams and regions.

• Professional, confidential, and approachable manner at all times.

• Understanding of governance, risk management, and regulatory frameworks.

• Experience coordinating audits, corrective actions, and compliance initiatives.

• Practical knowledge of project management methodologies and governance processes.

• Strong documentation and reporting capabilities.

• Own it! Proactive, with a delivery-focused mindset.

• Aim high! Have excellent communication skills and strong influencing skills

• Be open! Diligent and agile

Job responsibilities

• Responsible for the management, maintenance, and continual improvement of the Integrated Management System (IMS) across the organisation and applicable Group entities, incorporating ISO 9001:2015 Quality Management and ISO 27001:2022 Information Security Management requirements.

• Lead and coordinate internal and external audits, compliance initiatives, governance programmes, and cross-functional ISO onboarding activities across multiple regions and departments. Support the business in aligning operational, security, quality, risk, supplier, and regulatory requirements with Group governance standards.

• Maintain and continually improve the Integrated Management System (IMS) in line with ISO 9001:2015 and ISO 27001:2022 requirements.

• Coordinate and support internal and external audits across applicable entities and departments.

• Support and coordinate policy, procedure, and governance documentation management.

• Track audit findings, corrective actions, risks, and improvement activities.

• Organise Management Review Meetings (MRMs) and compliance reporting.

• Support onboarding of new entities and departments into the IMS.

• Ensure effective communication of governance and compliance requirements across the business.

• Support risk management, business continuity, and operational resilience activities.

• Maintain risk registers and support risk assessments and treatment plans.

• Support alignment with applicable regulations and governance frameworks including NIS2, DORA, and GDPR.

• Assist with supplier governance and third-party risk management activities.

• Support business and operational projects to ensure governance and compliance requirements are embedded.

• Facilitate meetings, workshops, and audit activities.

• Support process improvement, documentation, and governance platform activities.

• Build effective relationships across departments and regions.

• Provide guidance and support regarding IMS, governance, and compliance requirements. Deliver training,

• Maintain effective communication with auditors, suppliers, and internal stakeholders.

Job benefits

• £38,000 - £45,000 salary per annum

• 25 days annual leave rising to 28 days with length of service, plus bank holidays.

• Day off on your birthday.

• 2 paid volunteer days per year

• Additional holiday purchase scheme