iOS Engineer, Customer Growth

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

The Customer Acquisition, Growth, and Engagement team (CAGE) is focused on streamlining and innovating around the new and returning user experience for Thumbtack. By adding value for users and meeting their needs, we can activate them as first time customers and convince them to return to Thumbtack to help solve future problems by ensuring their experience was a good one.

We accomplish this by focusing both on getting the fundamentals right around core experiences like login and auth, as well as by building new features that allow us to better understand user needs early in their journey to get them to the right place.

“Opinions from all across the organization are valued and listened to , and it’s easy and encouraged to get involved with a project you’re passionate about."

Michelle — Michelle

Many of the sorts of changes we’re making are unproven, and as a data driven company, we prefer to run experiments that vet our hypotheses. As an engineer, balancing places we can be scrappy to test ideas quickly vs places we need to take more care to exercise engineering rigor and build things the right way is important. Given we have cross functional teams, if you like looking at user problems from a product or design perspective, you’ll be a great fit for this.

Drive iOS feature projects to completion, focusing on the business and customer impact of those projects.

Break down large projects into concrete deliverables and milestones that make it easy to track progress.

Work closely with back-end engineers, product managers, designers, data analysts, and other teams to gather feedback, prioritize projects, and deliver solutions.

Communicate project status to stakeholders, proactively raising potential blockers and other risks.

Explore new frameworks and processes while also being able to discuss when (or when not) to use them.

Participate in a culture that values thoughtful code reviews and frequent deployments.

Passionate iOS engineer with experience building, testing, releasing, and maintaining apps written in Swift or Objective-C.

Proven track record of shipping consumer-facing apps that users love on the App Store.

Cross-functional collaboration and communication. We’re moving quickly, so it’s important for our engineers to communicate their status regularly, proactively bring up potential blockers and risks, and keep our cross-functional partners in the loop.

$600B+ — opportunity in Thumbtack’s market home services

4.5M+ — customers in past 12 months

100M — projects started on Thumbtack

15M — 5-star reviews

$3.2B — valuation (as of June 2021)

In addition to our virtual-first model, we offer:

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

$450 USD/CAD quarterly stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

Claude Enterprise (Claude.ai, Claude Code, Cowork, Claude Desktop, Ask Thumbtack), OpenAI Enterprise ChatGPT & Codex, Cursor, Gemini Enterprise, Granola, Coda AI, Zoom AI Companion, Linear, and more. *Access varies based on location, team, and role.