Internal Communication Specialist

Develop compelling content across a range of channels including SharePoint, Microsoft Teams, email, video, intranet and digital platforms.

Use storytelling to bring strategy, transformation and business priorities to life.

Translate complex information into simple, practical and engaging communications for frontline and operational audiences.

Manage content calendars and coordinate communication campaigns across multiple initiatives.

Competently utilise digital communication and collaboration tools to achieve communication outcomes.

Continuously improve internal communication channels and user experience.

Leverage platforms such as SharePoint, Teams, Canva, Adobe Suite, Forms and analytics tools to maximise engagement and reach.

Explore emerging communication technologies and best practices to enhance effectiveness.

Act as a trusted advisor to leaders on communication strategy, messaging and stakeholder engagement.

Build strong relationships with stakeholders at all levels, from executives through to frontline teams.

Support major change initiatives through clear, people-focused communication that builds awareness, understanding and adoption.

Foster a culture where leaders become authentic communicators and storytellers.

Monitor communication performance through analytics, feedback and engagement insights.

Identify opportunities to enhance communication approaches and channel effectiveness.

Use data-driven recommendations to continuously improve employee communication and engagement outcomes.

You'll be a natural storyteller with a passion for creating communications that genuinely connect with people.

You'll bring:

Tertiary qualifications in Communications, Public Relations, Marketing, Publishing or a related discipline.

3+ years' experience in Internal Communications, Corporate Communications, Employee Communications or a similar role.

Demonstrated experience developing and delivering communication strategies and plans aligned to organisational goals.

Strong experience engaging frontline, field-based or operational workforces.

Exceptional writing, editing and storytelling skills.

Experience supporting organisational change, transformation or business-wide initiatives.

Strong stakeholder management skills and confidence partnering with senior leaders.

Experience with SharePoint, Microsoft Teams, Canva, Adobe Suite, Forms, CMS platforms and digital communication tools.

A proactive, solutions-focused mindset with the ability to manage multiple priorities in a fast-paced environment.

A passion for building engaged, informed and connected workplaces.

In this role, you'll help create a workplace where:

Employees understand our strategy and where we're heading.

Frontline team members feel informed, connected and valued.

Leaders are empowered communicators and trusted storytellers.

Communication is clear, consistent and purposeful.

Our people understand not just what is changing, but why it matters.

If you're an experienced communications professional who thrives on storytelling, stakeholder engagement, employee experience, digital communications and driving meaningful organisational connection, we'd love to hear from you.

--

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.