Intelligence Operations Program Manager

• Prepare and deliver weekly and monthly intelligence reports.
• Track intelligence activities, validate information, identify trends, and document best practices.
• Develop executive-level reporting metrics and operational performance dashboards as required.
• Communicate findings and recommendations to ADOC leadership.

• Process Intelligence Technology System (ITS) monitoring requests received from ADOC.
• Ensure monitoring reports are accurate, complete, and delivered within established timelines.
• Maintain quality control standards for intelligence reporting and data analysis deliverables.
• Coordinate with technical teams to resolve issues impacting intelligence operations.

• Provide advanced training to ADOC personnel on Intelligence Technology Systems (ITS) and related technologies.
• Develop training materials, standard operating procedures, and user guidance documentation.
• Conduct workshops and hands-on instruction to improve operational effectiveness.
• Assess training outcomes and recommend improvements to enhance staff proficiency.

• Assist in the implementation of changes, enhancements, and operational improvements within the Forensics Laboratory.
• Coordinate laboratory updates and technology deployments as directed by ADOC leadership.
• Support the development and maintenance of forensic processes, tools, and workflows.
• Ensure laboratory operations align with intelligence and investigative objectives.

• Bachelor’s degree in Criminal Justice, Intelligence Studies, Information Technology, Cybersecurity, Public Administration, or a related field preferred.
• Experience managing intelligence, investigations, corrections, law enforcement, cybersecurity, or technical operations programs.
• Demonstrated supervisory and personnel management experience.
• Strong analytical, reporting, and project management skills.
• Experience developing and delivering professional training programs.
• Excellent written and verbal communication skills.
• Ability to obtain and maintain required security clearances and background checks.

• Experience supporting correctional, law enforcement, public safety, or government organizations.
• Knowledge of digital forensics, intelligence analysis, and investigative technologies.
• Familiarity with intelligence monitoring systems and data analytics platforms.
• Project Management Professional (PMP), intelligence, cybersecurity, or forensic certifications are preferred.

IC Solutions offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance

• Voluntary benefits that can be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future.

To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan.

We now also offer DailyPay providing you immediate access to earned wages.

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108