Integration Specialist

To provide analysis, advice, and support to clients, test team, and project managers of CloudPay’s architectures, integration processes, and test results during the implementation of new integrations for customer payroll entities using the built connectors at CloudPay, such as Workday, SuccessFactors or Oracle and/or XML connectors.

Drive coordination of Cloudpay Now implementation deliverables (Integration, Reports, Payslips) based on customer requirements scope to enable go-live/rollout as per the project plan ensuring provision of quality data into the system.

• Assisting with detailed analysis and advice of integration test results provided by testing team members during Cloudpay’s defined Scenario and Parallel testing process prior to Client Entity sign-off and go-live decisions.

Assisting with detailed analysis and advice of integration test results provided by testing team members during Cloudpay’s defined Scenario and Parallel testing process prior to Client Entity sign-off and go-live decisions.

Manage client go-live approvals with smooth controlled transition to production platforms and supporting a hypercare period so clients can operate their operational interfaces on a scheduled basis

• Act as expert second-level support for the operational team managing live interfaces.

Act as expert second-level support for the operational team managing live interfaces.

Experience needed for this role

Integration or Implementation Project experience owning the delivery of HR & Payroll integrations

Client-facing experience handling queries and questions from customers, managing their expectations, and contributing to successfully delivering integration projects

Excellent time management, administration skills, attention to detail, and proactiveness are a must

• Relevant Experience with various HR/Payroll Integration systems at the user or project level.

Relevant Experience with various HR/Payroll Integration systems at the user or project level.

Good understanding of Microsoft Excel. Project management tools knowledge like Monday.com is desirable.

Responsible for prioritizing clients’ integration needs and delivering them as per the project plan.

Desirable:

Knowledge of SuccessFactors, Workday, Oracle or similar HCM systems along with an understanding of XML data files.

About you and Our core values

Taking ownership, working with integrity and respect

Being a team player is key to our culture

Solution and customer focused

Great initiative with the goal for excellence in achieving results

Dedicated to developing and always looking for continuous improvements

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