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Key skills for this role
This role acts as a trusted technical advisor, supporting customers throughout the solution lifecycle from requirements gathering and solution design through to demonstrations, proof of concepts and technical implementation support.
Support the Regional Sales Director during customer meetings and business development activities
Deliver technical presentations, workshops and demonstrations of IDEMIA solutions
Answer customer technical questions and articulate IDEMIA’s key differentiators
Lead technical discovery sessions to understand customer requirements and business challenges
Support Proof of Concept (POC) activities from planning through to completion
Configure and deploy IDEMIA products and solutions for demonstrations and POCs
Act as the primary technical contact for customers, partners and system integrators during evaluations and POCs
Define solution architectures and recommend the most suitable products and services to meet customer requirements
Prepare technical documentation, solution designs and customer presentations
Work closely with Product Management to communicate customer feedback and market requirements
Monitor competitor activity and industry trends and provide recommendations for product evolution
Collaborate with Engineering, Product, Support and Sales teams to resolve technical issues
Support project handover activities where required
Provide accurate weekly and monthly activity reporting
Travel across Saudi Arabia and the wider Middle East region as required
Skip the repetitive application forms
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Exton, USA
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments
Exton, USA
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments
, USA
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments
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2 to 5 years of experience in a customer facing technical, integration, pre sales or solutions engineering role
Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering or a related discipline
Experience working with enterprise software, security solutions, identity technologies or biometric systems is highly desirable
Experience supporting customer demonstrations, technical workshops or proof of concepts
Strong understanding of solution architecture and systems integration principles
Excellent troubleshooting and problem solving skills
Strong communication and presentation skills
Experience working collaboratively with customers, partners and system integrators
Desirable Skills
Experience with Physical Access Control, Identity Management or Security Solutions
Linux administration or troubleshooting experience
Knowledge of networking fundamentals and enterprise infrastructure environments
Experience working within government, airport, transportation, public security or critical infrastructure environments
Arabic language skills would be advantageous
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies
www.idemia.com
Global leader in biometric and security technologies.
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Entry · 2+ years experience
Onsite
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