Integration and Data Intelligence Delivery Lead- Technical

Strata Information Group (SIG) is a trusted leader in higher ‐ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services.

As a long ‐ standing and deeply embedded partner within the higher ‐ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service.

Our heritage is built on hands ‐ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Employment Type: Full-time Location: Pune, India (Remote, in-person training required) Work Hours: Flexible, with 3–4 hours of daily overlap with US Eastern morning Fixed Base Compensation Range: ₹50-58 LPA (Lakhs Per Annum)

The Integration and Data Intelligence Delivery Lead serves as a hands-on technical leader—specializing in higher education ERP environments—responsible for ensuring high-quality technical delivery, developing technical talent, and maintaining delivery consistency across the local technical team.

This role operates as a player-coach, balancing direct client delivery responsibilities with leadership responsibilities that support team performance, technical excellence, and operational consistency.

The Team Lead partners closely with the Practice Director, Project Managers, and Functional Leaders to ensure technical resources are effectively deployed, delivery risks are identified early, and technical solutions align with client needs.

This role elevates technical execution while fostering collaboration, knowledge sharing, and scalable delivery practices across the team.

• Serve as a senior technical resource on client engagements, providing hands-on support for Development, implementations, upgrades, integrations, Extensions, workflow, reporting, and system enhancements.
• Ensure technical work is delivered accurately, efficiently, and aligned with project scope.
• Review technical project health and proactively identify risks, blockers, or delivery concerns.
• Provide technical oversight on complex client initiatives and step in when projects require senior technical expertise.
• Support troubleshooting efforts for complex technical issues, integrations, reporting challenges, and system defects.
• Partner with project managers to ensure technical timelines, deliverables, and dependencies are clearly understood.
• Escalate major delivery concerns to Practice Leadership when broader operational decisions are required.
• Support consultants assigned to unfamiliar technical workstreams.
• Provide technical guidance to team members working outside their typical expertise.
• Conduct performance reviews and goal-setting conversations.
• Share practice updates during internal team meetings.
• Serve as a technical resource to broader SIG teams when technical expertise is needed.
• Collaborate with other teams on regulatory or compliance initiatives requiring technical support.

Technical quality & standards

• Establish and maintain technical quality standards across the team.
• Ensure consistency in technical design, development practices, integrations, and documentation.
• Create and maintain reusable technical assets, templates, and implementation documentation.
• Drive standardization of technical methodologies, tools, and best practices.
• Identify opportunities to improve efficiency through repeatable processes and reusable solutions.
• Ensure technical teams are involved early in project planning and scoping discussions when appropriate.
• Ability to learn and adopt new Artificial Intelligence mechanisms to improve the delivery quality.

Team leadership & coaching

• Provide day-to-day leadership, mentorship, and support to technical consultants.
• Conduct regular check-ins focused on workload, development, and delivery support.
• Help team members strengthen technical skills and expand platform expertise.
• Identify skill gaps and create development opportunities through training, mentorship, and project exposure.

• Partner closely with Functional Team Leads, Project Managers, and Practice Leadership.
• Support stronger collaboration between functional and technical teams.
• Ensure technical perspectives are included during project planning, scoping, and execution.
• Help improve communication across teams to reduce operational friction.

• 8+ year of technical consulting or software delivery experience.
• Experience leading full-stack engineering teams.
• Strong integration architecture and API experience.
• Experience supporting implementations, upgrades, migrations, and system enhancements.
• Demonstrated ability to lead technical problem-solving efforts.
• Experience mentoring or leading technical team members.
• Strong organizational, communication, and problem-solving skills.
• Ability to balance hands-on delivery responsibilities with leadership expectations.
• Strong client-service mindset and ability to build trust with internal and external stakeholders.

• Strong technical expertise in Ellucian Banner / Colleague architecture, integrations, Extensions, workflow, reporting, custom development, and system troubleshooting.
• Experience working in higher education consulting environments.
• Experience with Ellucian SaaS/cloud environments.
• Knowledge of APIs, integrations, SQL, and reporting tools.
• Experience creating technical documentation and reusable implementation assets.
• Experience supporting multiple institutions or diverse technical environments.

• Technical projects are delivered with greater consistency and fewer escalations.
• Team members are cross-trained and less dependent on individual “go-to” experts.
• Technical quality standards are clearly defined and consistently followed.
• Delivery risks are identified earlier.
• Collaboration improves between technical, functional, and project management teams.
• The Lead can remain focused on strategic growth, staffing strategy, and client leadership because technical execution is operating effectively.

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location.

Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer