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Intake Coordinator
Lifemark Health Group
Edmonton, CAN
Full-time
Entry
Onsite
Discovered 3 weeks ago
Microsoft Office SuiteEMRCase Management systems
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Key Skills for This Role
Microsoft Office SuiteEMRCase Management systems
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Why Lifemark?
Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence
Primary Responsibilities
- Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
- Coordinate accurate patient intake and maintain up-to-date records throughout treatment
- Assist patients with completing documentation to ensure accuracy and completeness
- Schedule appointments and manage patient records efficiently
- Collect payments at time of service and submit insurance claims to third-party funders
- Perform data entry and billing in accordance with clinic procedures
- Manage incoming and outgoing communications, including mail, courier, and fax
- Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
- The ideal candidate will have:
- High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent communication (verbal and written) and customer service skills
- Proficient in computer systems, including Microsoft Office Suite; previous experience with EMR/Case Management systems considered an asset
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