Instructional Designer

Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers. Blackbaud is seeking a full-time instructional designer to build educational content for our solutions. The ideal candidate brings a passion for lifelong learning, pursues positive results for the business with energy, drive, and a strong passion for accomplishment, and seeks feedback to uncover ways to improve results for the customer.

What you will be doing : (Job duties and responsibilities)

Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities

Collaborate with subject matter experts, instructors, and peers

Convert complicated technical information from a subject matter expert in RDO/PTG into a customer-facing learning experience

Apply adult learning methodologies and techniques in course development

Prioritize and manage projects to completion and meet desired milestones

Build productive relationships and communicate with cross-functional teams

Align to rapid product release cycles with flexibility and poise

Follow corporate and team style and brand guidelines

What we will want you to have: (Job requirements and preferences )

Bachelor’s degree or higher with concentration on Instructional Design

2-4 years of experience in corporate learning and development

Demonstrable experience in Articulate 360

Exceptional writing skills

Proven Project Management skills

Experience with Graphic Design

Experience using caption editing software

Experience with Video Editing ( Camtasia preferred)

Experience with Audio Editing ( Audacity preferred)

Experience with Motion Graphics Software ( Adobe After Effects preferred)

Ability to work US East Coast hours

Advanced level English

Bonus : Experience using Generative AI tools