Installer Technician

You will learn the functionality and benefits of our products and services, and work in partnership with healthcare providers, clients, and your colleagues to ensure an exceptional client experience.

Impact.

Every day at Motion provides a new opportunity to create a tangible impact on the lives of our clients.

You will find deep professional satisfaction knowing that your work matters to people in your community and beyond.

Professional development and networking.

At Motion, we nurture a continuous learning and skills development environment.

You will have:

• Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics.
• The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed.
• The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.

How you will spend your days:

• Install, assemble, and adjust equipment. You will work with mobility and accessibility products, including wheelchairs, mobility scooters, seating components, lifting devices ( VPL, Ceiling tracks, stairlifts, ramps etc), and related equipment. You will assemble products, complete installations, make adjustments, and ensure equipment is safe, functional, and ready for client use.
• Diagnose, troubleshoot, and repair. You will assess issues with manual and power devices, troubleshoot batteries, components, and functionality, and repair or replace parts as needed.
• Use software and internal systems. You will navigate internal databases, review orders, upload files, and work with vendor software programs to support equipment setup and programming requirements.
• Deliver an exceptional Motion customer experience. You will work directly with clients, caregivers, healthcare providers, vendors, and internal teams. You will prioritize an empathetic, respectful, and friendly experience while ensuring each client’s needs are understood and met.
• Be flexible and mobile. You will travel throughout the region to clients’ homes, healthcare settings, and community facilities. You are comfortable adapting your daily schedule to meet changing client needs and service priorities.

What you bring:

• Technical skills. You have previous experience in customer service and assembling, installing, repairing, or troubleshooting equipment. You may have worked as an apprentice, mechanic, installer, technician, or in a role where you built, repaired, or maintained furniture, equipment, vehicles, or mechanical systems.
• Computer and software confidence. You are proficient in Microsoft Office Suite, comfortable navigating databases, and able to learn new software quickly.