Store Administrator

You will find deep professional satisfaction knowing that your work matters to Canadians in your community and beyond.

Professional development and networking.

At Motion, we nurture a continuous learning and skills development environment.

You will have:

• Access to our internal Learning Portal, where we have a vast library of training with over 140 courses on our products and processes and professional development topics.
• The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed and grow in the business.
• The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.

How you will spend your days:

• Provide outstanding customer service. You will communicate with empathy and urgency, offering timely problem-solving and support. You will build a strong understanding of our clients and the therapist community to effectively prioritize and respond to their needs.
• Clerical financial coordination . You will answer phones, respond to emails, digitize and maintain records, process payments, prepare billings, manage bank deposits, and support accounts payable and accounts receivable, including invoicing and collections.
• Rentals administration. You will support the coordination, documentation, billing, and tracking of rental equipment, ensuring rental agreements and related paperwork are complete, accurate, and up to date.
• Collaboration. You will manage internal and external communications and build strong working relationships with sales, purchasing, service, and administrative teams, while also providing administrative support to other store locations as required.
• Store and process improvement. You will work closely with the team to drive efficiencies, ensure policies and procedures are followed, and contribute to improving business processes to support growing operational demands.
• Order and document management. You will take ownership of creating quotes, orders, invoices, and reports, ensuring timely and accurate processing. You will maintain client, rental, and inventory information in our Navision system, following up with clients to confirm all required documentation — including rental agreements, quotes, and registrations — is complete and accurate.

What you bring to the role:

• Experience. You have experience working in a fast-paced office or customer-facing environment and are comfortable managing competing priorities and deadlines.