Installation Scheduler

Responsibilities/Tasks

Scheduling of Installation Technicians and or Sub Contractors to ensure jobs are prioritized to meet requires customer completion dates. District General Manager to oversee and support.

Manage/maintain backlog of assigned projects including revenue forecasting of backlog being managed to also include maintenance of all status codes and project dates.

Review entire backlog on a weekly or as needed basis with DGM for revenue forecasting purposes.

Attend daily call with DGM to review new projects and action items for new projects or existing projects.

Drive installation process for all orders assigned from start to finish, working in close alignment with the DGM, program management team and field leadership.

Managing subcontractor schedules, including the tracking of arrivals and departures to/from customer sites.

Review all new orders assigned for Customer Contact Information, Scope of Work, and labor allowances.

Works closely as the primary customer contact and sales team to obtain good Customer Completion Dates (CCD) and determine accurate Projected Start Dates (PSD)

Maintain Electronic Installation Folders for all assigned orders.

Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering product to manufacturing, releasing through transportation, and assuring resources are scheduled.

Own equipment related tasks specific to submitting approved schedule ordering, equipment tracking, process RMAs, and contacting vendor(s) to obtain service invoices.

Issue, review and submit subcontractor POs for approval and to Accounts Payable. After each project is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports.

Create and document action items and notes in Solomon/Atlas and escalate as needed when action items are not met.

Maintain installation schedule using Atlas or other company scheduling tools/systems for assigned orders.

Follow up with labor force via phone, e-mail, etc. on Customer expectations to meet PSD and CCD’s.

Other duties as assigned.

Minimum Requirements

High School Diploma or Equivalent required.

Demonstrated ability to multitask in a fast paced working environment

Requires a minimum of 1-3 years of experience in operations scheduling, operations support and/or project coordination.

Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process. These areas should include, but are not limited to: Product and service offerings and deliverables; Basic understanding of general construction management/coordination requirements (and general construction license and permit requirements is helpful).

Product and service offerings and deliverables;

Basic understanding of general construction management/coordination requirements (and general construction license and permit requirements is helpful).

Requires a highly motivated individual with a combination of professional business skills and basic technical knowledge.

Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and practice good problem solving skills.

Must be proficient in the use of Excel, Word, Outlook, PowerPoint and other computer systems, as well as database management and project management system input and maintenance.

Must be detail-oriented and organized with the ability to multi-task

Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed

Occasional lifting of parts and equipment as needed.

SES offers comprehensive benefits including:

Highly competitive salary

Company training

Medical, Dental, Vision, and Life Insurance

Company Paid Short Term and Long-Term Disability

401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time

Educational Assistance

Exceptional growth opportunities

Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.