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Installation Manager (Block Tops)
FloForm Countertops
Anaheim, USA
Full-time
Mid · 3+ years experience
Onsite
USD 77000-77000 yearly / year
Discovered 1 weeks ago
Free
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- Minimum 3 years’ experience installing Block Tops products
- Proven ability to lead and supervise multiple employees
- Bilingual in English & Spanish (written and verbal)
- High school diploma or equivalent
- Strong mathematical, mechanical, and analytical skills
- Excellent time management and organizational abilities
- Commitment to ongoing personal and professional development (seminars, books, webinars, etc.)
- Install and repair all Block Tops surfaces/products
- Maintain inventory and ensure availability of install materials
- Conduct and document training sessions and safety meetings
- Hire, train, evaluate, and manage install team staff
- Measure and template for all Block Tops offerings
- Assign tasks based on team member performance and skills
- Ensure compliance with OSHA and industry warranty guidelines
- Maintain vehicle records and ensure proper equipment upkeep
- Maintain callback rate ≤ 5% and customer survey score ≥ 4.7
- Lead team staffing decisions (hiring, evaluations, terminations)
- Perform and teach plumbing disconnect/reconnect procedures
- Participate in bi-monthly huddles for forecasting and planning
- Coach installers on reducing callbacks and improving quality
- Clearly communicate directions from senior management
- Carry out additional tasks as assigned by leadership
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