Inspection Administrator at Aifire — Plant City, USA | Base Career

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company.

Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets.

We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems.

Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands.

Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants.

Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry.

Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire.

Our cohesive team spirit and customer service-oriented culture are expressed in all that we do.

We operate with the belief that every team member plays a critical role in our success.

We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

of joining Impact Fire Services When you join Impact Fire you will receive:

Competitive compensation
Pay is on a weekly cycle, every Friday

Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry

The Fire Sprinkler Service Coordinator is responsible for the successful execution of all day-to-day Fire Sprinkler Service coordination for the Plant City office.

You will work with a team comprised of a customer service administrative representative and service and inspection technicians.

In this role you will ensure we are meeting our clients’ expectations while at the same time striving to achieve the branch, district and company goals.

Provide timely, accurate sprinkler labor forecasting
Ensure on time Inspection, Testing and Maintenance contracts are reviewed, tasked, scheduled, and executed to meet the life safety needs of our clients
Responsible for the Service Coordination and ensure timely work order completion
Effective collaboration and communication with all Impact Fire managers and staff across the branch and district
Maintain positive, proactive, and effective communication with customers at all times
Offer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat business
Promote & maintain awareness and compliance of H&S procedures and standards
Collaborate with Safety support services to effectively assist and promote new initiative implementation
Provide Sales contract review and support
Contribute to building a high-performance team who can operate efficiently, effectively, productively and cost effectively
Must be able to maintain attention to detail, and deliver a quality service to our customers.
Adapt to the ever-changing business climate of our business.
Possess the willingness to learn and grow in a team environment.

5+ years related fire sprinkler service administration experience
Understand cost and billings
Be comfortable working with and processing paperwork timely
Possess a working understanding and willingness to learn leadership principles and best practices
Possess excellent verbal and written communication skills
Possess excellent personal organization and business administration skills

Successful completion of a drug test and pre-employment background screening is required.

MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services.

For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Inspection Administrator

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