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Inside Sales Representative UK

RISCO Group
Oldham, GBR
Full-time
Entry
Hybrid
Discovered 2 weeks ago
HubSpotCRM
Free

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Responsibilities:

  • Develop business opportunities by seeking and identifying new accounts, proactively contacting new potential clients, building relationships, and providing information, explanations, and quotes.
  • Verify marketing leads and convert them into qualified sales leads
  • Proactively identify and pursue new leads using available sales and marketing tools
  • Act as the first point of contact for new leads, creating engagement and building interest in RISCO products and solutions
  • Build and expand a regional sales pipeline alongside the respective Sales Manager
  • Support sales activity and arrange customer meetings, demonstrations, and training sessions with Sales Managers where required
  • Understand the needs and requirements of clients and propose appropriate training solutions/programs
  • Provide support and advice on the Risco products and maintain a good understanding of relevant competitor products and market trends
  • Promote events, training activities, and special offers to installers through targeted outbound communication
  • Provide customer quotes and pricing in line with company policies, escalating approvals where required
  • Collaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics
  • Proactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas to build value proposition.
  • Keep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system
  • Report customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and events
  • Undertake any other duties reasonably expected by the company

Requirements

  • Previous experience in an Inside Sales / Outbound Sales / Account Management role – a must.
  • Knowledge of inside sales techniques (negotiation, cross-selling and upselling) – a must
  • Ease on the phone and experience in handling a high volume of daily calls
  • Excellent verbal and written communication skills.
  • Experience working with CRM systems such as HubSpot.
  • Experience within the security industry – advantage.

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