Develop business opportunities by seeking and identifying new accounts, proactively contacting new potential clients, building relationships, and providing information, explanations, and quotes.
Verify marketing leads and convert them into qualified sales leads
Proactively identify and pursue new leads using available sales and marketing tools
Act as the first point of contact for new leads, creating engagement and building interest in RISCO products and solutions
Build and expand a regional sales pipeline alongside the respective Sales Manager
Support sales activity and arrange customer meetings, demonstrations, and training sessions with Sales Managers where required
Understand the needs and requirements of clients and propose appropriate training solutions/programs
Provide support and advice on the Risco products and maintain a good understanding of relevant competitor products and market trends
Promote events, training activities, and special offers to installers through targeted outbound communication
Provide customer quotes and pricing in line with company policies, escalating approvals where required
Collaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics
Proactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas to build value proposition.
Keep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system
Report customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and events
Undertake any other duties reasonably expected by the company
Requirements
Previous experience in an Inside Sales / Outbound Sales / Account Management role – a must.
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