Inside Sales Representative

Provide sales support to improve the effectiveness of MIRATECH's outside sales personnel - both staff and independent sales agents

Provide customer service for inbound inquiries/transactions through calls and internet requests

Develop detailed working knowledge of MIRATECH's products, markets and customers through training and territory sales coverages.

Make outbound calls to new and existing customers to grow and develop relationships

Manage in-house account relationships and sales

Respond to customer and regional sales managers' requests, generate proposals, CRM database maintenance, document management, track order status and generate reports

Liaison between Engineering, Operations, Sales, Accounting and Customers

Regularly input call notes and other important account information in CRM system to track customer contact history

Assist with coordinating presentations for outside sales, reps and customers

Communicate and follow-up on sales leads with customers, RSMs, and sales channels

Manage customer and product complaints to Quality team

Travel as needed with outside sales for ongoing training/development

Other duties as assigned

Bachelor's Degree required or equivalent work experience of 3+ years

Previous customer service and/or sales skills required