Inside Sales Representative - IT Solutions

Conduct outbound calls and reach out to potential leads to generate sales. (Target 25 per

month)

Respond to customer inquiries and provide detailed information about our products and

services.

Maintain a thorough knowledge of the company’s products, pricing, and promotions to

effectively communicate to customers.

Utilize CRM systems to manage customer interactions, record details of inquiries,

complaints, or comments, as well as actions taken.

Achieve and exceed monthly team sales targets.

Prepare renewals and Deal registration reports and analyze data to understand sales

trends and potential areas for improvement and to initiate proactive renewal selling.

Follow up with customers to ensure satisfaction, manage accounts, and encourage repeat

business and referrals.

Process orders and quotes, ensuring accuracy.