Inside Sales Representative (German Speaking)

Opportunity and Pipeline Management:

Facilitate the progression of sales opportunities throughout the sales process, supporting design iterations and aligning with client buying requirements.

Generating new opportunities, nurturing prospects, and engaging former contacts via different marketing events and or campaigns to maintain a dynamic sales pipeline.

Evaluate and optimize performance by tracking metrics such as call outcomes, meeting scheduled, pipeline development, deals closed, and revenue growth to align with company objectives.

Demand Generation/Lead Management:

Support lead generation efforts completing sale activities to drive lead qualification and conversions

Nurture prospects and engage former customers via different marketing events and or campaigns generating new sales opportunities.

Prepare, conduct, and facilitate customer meetings and presentations to increase awareness, drive customer relationship to grow & retain business.

Customer Engagement and Retention:

Actively contribute to marketing events by driving awareness to Protolabs webinars, tradeshows, and other social/content engagements to enhance Protolabs' brand interaction and visibility.

Conduct discovery calls to gain insights into customer needs, cultivating both new customer acquisition and existing relationships.

Identifying and raising large or production sales opportunities to sales management in order to provide adequate support and resources ensuring positive customer outcomes.

Operational and Administrative Responsibilities:

Maintain effective communications with internal partners on customer projects within Protolabs

Utilize CRM software and sales tools effectively for managing pipeline insights, prioritizing opportunities, and ensuring timely follow-ups for designated projects and new prospects.

Support and respond to general sales inquiries received via different communication channels (sales inbox, online forms, chat assistants, etc.)

Maintain customer information by documenting & tracking engagement and interactions within Customer Resource Management software application