Inside Sales Representative

Location

• Superior Glove Works Ltd. is currently hiring for an Inside Sales Representative based out of either our Global Headquarters in Acton, Ontario, or our Honduras location.

Responsibilities

• Manage incoming sales leads, identify customer needs, and uncover opportunities to upsell or cross-sell Superior Glove products and solutions.
• Serve as a primary point of contact for prospective customers, providing responsive service and building strong relationships throughout the sales process.
• Manage small to mid-sized sales opportunities that do not require onsite visits, moving qualified opportunities toward successful close.
• Support end-users throughout the product sample and wear trial process, including follow-up on timelines, costs, safety requirements, purchasing processes, and customer feedback.
• Build and maintain relationships with end-users while facilitating quotes and purchases through Superior Glove’s distributor network.
• Conduct proactive prospecting and research using tools such as LinkedIn Sales Navigator to identify and engage potential customers.
• Maintain accurate and timely customer, activity, and opportunity information within Salesforce CRM.
• Track customer engagement, sampling activity, sales conversions, and follow-up effectiveness to identify opportunities for continued growth.
• Collaborate with Territory Managers and other internal Sales team members to ensure opportunities receive appropriate support throughout the sales cycle.
• Present Superior Glove’s range of products and solutions while helping customers identify opportunities to improve their hand safety programs.
• Participate in sales campaigns, special projects, regular performance meetings, and ongoing professional development.
• Stay current on industry trends and product developments to serve as a knowledgeable resource for prospects and customers.

Qualifications

• High School Diploma.
• Minimum 1–2 years of sales and marketing experience .
• Demonstrated ability to achieve or exceed established sales and activity targets.
• Proven ability to build and maintain strong customer relationships.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Experience using CRM platforms such as Salesforce.
• Experience using lead-generation and prospecting tools such as LinkedIn Sales Navigator.
• Strong ability to navigate customer conversations, overcome objections, and confidently engage decision-makers.
• Resilient, ambitious, collaborative, and comfortable handling rejection as part of the sales process.
• Experience with sales discovery best practices, sales training or certification, and platforms such as Outreach is considered an asset.
• Previous experience managing and growing a region or defined book of business is considered an asset.

Why join Superior Glove?