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Information Technology Support Administrator
Vivid Adapt
Dubai, UAE
Full Time
Mid
Onsite
1 months ago
Windows Server AdministrationLinux Server AdministrationNetwork ConfigurationCloud EnvironmentsSecurity HygieneTechnical Troubleshooting
Free
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Windows Server AdministrationLinux Server AdministrationNetwork Configuration
About the Role
Vivid Adapt is seeking a proactive IT Administrator in Dubai to manage local IT infrastructure, provide user support, and assist with AI-ready integration. The role requires 2+ years of IT administration experience, proficiency in Windows/Linux, networking, and cloud environments.
Key Skills for This Role
Windows Server AdministrationLinux Server AdministrationNetwork ConfigurationCloud EnvironmentsSecurity HygieneTechnical Troubleshooting
Responsibilities
- Own the stability, security, and performance of local IT infrastructure in Dubai
- Proactively monitor systems to identify bottlenecks and vulnerabilities
- Assist in deployment and security hardening of AI driven tools
- Provide seamless technical support to the local team
- Maintain clear documentation for systems and processes
- Collaborate with global IT teams to implement enterprise wide security policies
- Identify opportunities to automate manual tasks
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent professional certification)
- 2+ years of experience in IT administration, system support, or similar technical role
- Hands on experience with Windows/Linux server administration, network configuration (TCP/IP, DNS, VPNs), and identity management
- Familiarity with cloud environments (e.g., AWS, Azure, or M365) and foundational understanding of security hygiene (firewalls, endpoint protection, backup protocols)
- Proven ability to diagnose and resolve complex hardware and software issues efficiently
- Proactive, growth oriented, reliable, and collaborative mindset
Full Job Posting
About the Role
- At Vivid Adapt, we are scaling a global infrastructure. As a fast growing, international technology firm operating across more than 6 countries, we are looking for a proactive IT Administrator to join our team in Dubai.
Core Responsibilities
- Infrastructure Management: Own the stability, security, and performance of our local IT infrastructure in Dubai, ensuring high availability for our international operations.
- Proactive System Maintenance: Actively monitor systems to identify bottlenecks and vulnerabilities before they impact business growth.
- AI Ready Integration: Assist in the deployment and security hardening of AI driven tools, ensuring they are integrated into our secure, robust foundation.
- User Support & Enablement: Provide seamless technical support to the local team, acting as a technical partner rather than a 'help desk.'
- Documentation & Governance: Maintain clear, concise documentation for systems and processes, ensuring our global standards are met locally.
- Cross Border Collaboration: Work closely with our global IT teams to implement enterprise wide security policies, sharing insights that help us scale effectively across all regions.
- Continuous Improvement: Identify opportunities to automate manual tasks, allowing us to focus on higher level strategic value for our customers.
Technical Qualifications
- Education: A Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent professional certification).
- Experience: 2+ years of experience in IT administration, system support, or a similar technical role.
- Systems Proficiency: Hands on experience with Windows/Linux server administration, network configuration (TCP/IP, DNS, VPNs), and identity management.
- Cloud & Security: Familiarity with cloud environments (e.g., AWS, Azure, or M365) and a foundational understanding of security hygiene (firewalls, endpoint protection, and backup protocols).
- Technical Troubleshooting: A proven ability to diagnose and resolve complex hardware and software issues efficiently.
The 'Vivid Adapt' Mindset
- A 'Can Do' Mindset: Proactivity is our currency. You identify problems and bring solutions to the table before they disrupt the business.
- Growth Oriented: A hunger for professional development. We want people who are curious about new technologies and willing to take on higher level responsibilities as we scale.
- Reliability: You understand that IT is the backbone of the company. We value consistency and the long term relationships you build with your colleagues.
- Collaborative Spirit: You thrive in a diverse, international culture. You are comfortable communicating across borders and working as part of a global team.
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