Information Technology Support Administrator
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Key skills for this role
About the Role
Vivid Adapt seeks a proactive IT Administrator in Dubai to manage local IT infrastructure, perform proactive system maintenance, assist with AI tool integration, and provide user support.
Key Skills for This Role
Responsibilities
- Own the stability, security, and performance of local IT infrastructure in Dubai
- Proactively monitor systems to identify bottlenecks and vulnerabilities
- Assist in deployment and security hardening of AI driven tools
- Provide seamless technical support to the local team
- Maintain clear, concise documentation for systems and processes
- Work closely with global IT teams to implement enterprise wide security policies
- Identify opportunities to automate manual tasks
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent professional certification)
- 2+ years of experience in IT administration, system support, or similar technical role
- Hands on experience with Windows/Linux server administration, network configuration (TCP/IP, DNS, VPNs), and identity management
- Familiarity with cloud environments (e.g., AWS, Azure, or M365) and foundational understanding of security hygiene (firewalls, endpoint protection, backup protocols)
- Proven ability to diagnose and resolve complex hardware and software issues efficiently
Full Job Posting
About the Role
- Vivid Adapt is a fast growing international technology firm operating across more than 6 countries.
- We are looking for a proactive IT Administrator to join our team in Dubai.
- We provide an environment where your initiative is the primary driver of your success.
Core Responsibilities
- Infrastructure Management: Own the stability, security, and performance of our local IT infrastructure in Dubai.
- Proactive System Maintenance: Actively monitor systems to identify bottlenecks and vulnerabilities.
- AI Ready Integration: Assist in deployment and security hardening of AI driven tools.
- User Support & Enablement: Provide seamless technical support to the local team.
- Documentation & Governance: Maintain clear, concise documentation for systems and processes.
- Cross Border Collaboration: Work closely with global IT teams to implement enterprise wide security policies.
- Continuous Improvement: Identify opportunities to automate manual tasks.
Technical Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent professional certification).
- 2+ years of experience in IT administration, system support, or similar technical role.
- Hands on experience with Windows/Linux server administration, network configuration (TCP/IP, DNS, VPNs), and identity management.
- Familiarity with cloud environments (e.g., AWS, Azure, or M365) and foundational understanding of security hygiene.
- Proven ability to diagnose and resolve complex hardware and software issues efficiently.
The 'Vivid Adapt' Mindset
- A 'Can Do' Mindset: Proactivity is our currency.
- Growth Oriented: A hunger for professional development.
- Reliability: Consistency and long term relationships.
- Collaborative Spirit: Thrive in a diverse, international culture.
Why Vivid Adapt?
- International Exposure: Work in a diverse, global environment across 6+ countries.
- Strategic Impact: Security and IT are engines of business growth.
- Investment in You: Path to grow into senior leadership.
- Autonomy: Ownership of work and contribution to global vision.
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