lever
Inbound Sales Representative
Plenti
Adelaide, AUS
Full-time
Entry · 2+ years experience
Hybrid
Discovered Yesterday
CRM
Free
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CRM
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- Own and manage a pipeline of inbound customer enquiries, progressing applications through to funded loans
- Use a customer-focused approach to understand needs, explain options clearly, and confidently address questions or concerns
- Engage customers across phone, email, SMS, and live chat to drive sales conversion and deliver a seamless experience
- Proactively re-engage warm leads and stalled applications to maximise conversion opportunities
- Deliver personalised customer experiences while maintaining a strong focus on responsible lending and compliance
- Maintain accurate CRM records, capture insights, and escalate complex cases where required
- Collaborate with the broader team to share best practices and continuously improve sales performance
- 2+ years’ experience in a customer-focused or sales role (e.g. call centre, retail, hospitality, or similar)
- Strong communication skills with the ability to build trust, influence decisions, and close opportunities
- Detail-oriented with a compliance-first mindset
- A team player who thrives in a fast-paced, results-oriented environment
About Plenti
Lending & Consumer Finance216 employees
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