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Key skills for this role
Job requirements
• Continuously refine inbound sales processes and workflows to improve efficiency, reduce friction, and ensure no leads are missed.
• Build systems and playbooks that allow the inbound sales motion to scale efficiently as volume grows, without sacrificing quality of engagement or customer experience.
• Lead, coach, and develop a team of inbound sales representatives in a high-velocity environment, driving consistent attainment of pipeline, conversion, and GPV targets. Establish a culture of accountability, urgency, and continuous improvement.
• Ensure strong pipeline hygiene, consistent follow-up, and adherence to SLAs across all inbound channels. Monitor daily activity metrics to maintain a high-performance sales cadence.
• Analyze funnel performance across all inbound channels (demos, calls, forms, etc.) and identify opportunities to improve conversion rates, speed-to-lead, and deal progression.
• Partner closely with Marketing, RevOps, Product, and Customer Success to align on lead quality, messaging, handoffs, and overall customer journey.
Job responsibilities
• You are highly organized and operationally strong, with the ability to manage pipeline, enforce process, and ensure nothing falls through the cracks
• You have a proven track record of hiring, developing, and leading high-performing sales teams, ideally in a high-velocity inbound environment
• You are a hands-on coach who thrives in the details - listening to calls, reviewing deals, and providing actionable, direct feedback
• You bring a strong sense of ownership and accountability, holding both yourself and your team to a high performance bar
• Self-directed problem solver who can spot inefficiencies, find solutions, and drive team adoption.
• You lead by example with a bias for action, urgency, and continuous improvement
• Eager to learn and grow - comfortable taking ownership of unfamiliar areas.
• Hands-on experience with Hubspot or similar CRM systems.
• Previous experience in SaaS, technology or financial services, or B2B is always a plus.
Job benefits
• We Are Builders: We don't wait for solutions; we create them.
• The Harder Path: We choose what’s difficult because it’s more rewarding.
• Creating Trust: We earn it every day by being our best selves.
• Company of Many: We’re a collective force. Great teams do great things.
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• Ownership: Every single team member gets Stock Options. You own a piece of what you build! 📈
• Health First: Comprehensive benefits + a Health Spending Account (HSA) starting on Day 1. 🦷
• Flexibility: Hybrid life! We’re in-office Mon/Wed/Fri and remote Tue/Thu. 🏠
• Family Support: Top-ups for maternity leave and "bonding breaks." 👶
• Rest & Recharge: Paid vacation + a full company break in December. ❄️
• Growth: $500 annual training budget to keep your skills sharp. 📚
Private Canadian payments company helping small and mid-sized businesses accept online and in-person payments.
Visit company websiteFull-time
Mid
Hybrid
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