linkedin
Import of Record
DHL Express
Khobar, KSA
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Import and export shipment processingImport of Record verificationCustoms clearance documentationSaudi customs policiesDCE and CCCT systemsSPARK requests and network files
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Import and export shipment processingImport of Record verificationCustoms clearance documentation
Role Overview
Satisfy customer needs and work effectively within the team to accomplish objectives.
Understand how the role fits within DHL as a whole.
Key Skills for This Role
Import and export shipment processingImport of Record verificationCustoms clearance documentationSaudi customs policiesDCE and CCCT systemsSPARK requests and network files
Full Job Posting
About DHL Express
DHL Express operates an international cross-border delivery network across more than 220 countries and territories.
The company emphasizes service, quality, sustainability, global trade, and customer-centric operations.
Role Purpose
Satisfy customer needs and work effectively within the team to accomplish objectives.
Understand how the role fits within DHL as a whole.
Your Tasks
- Open and follow up SPARK requests and network files for undocumented import and export shipments.
- Monitor DCE and CCCT daily to verify Import of Record shipments.
- Verify or reject customer IOR information in the relevant application.
- Update traces and network records daily.
- Link customer IOR numbers to listed shipments in DCE.
- Build customer relationships through callbacks and outbound calls.
- Obtain documents from customers or origin locations for smooth clearance.
- Answer calls and resolve customer queries.
- Ensure gateway paperwork is correct and duties are billed to the correct consignee.
- Follow NTP procedures, guidelines, and policies.
- Handle Saudi customs policy changes and related trace inquiries.
- Respond to queries about clearance information and customs requirements.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at DHL Express
Facilities Maintenance Specialist (A4, 2nd Shift)
Erlanger, USA
MidFull-time
Discovered YesterdayView →
PT Gateway Operations Agent DL
Jamaica, USA
Discovered YesterdayPart-time
Field Services Agent I
, USA
Discovered YesterdayFull-time
Facilities Maintenance Specialist (A4, 2nd Shift)
Erlanger, USA
Discovered YesterdayFull-time
Unloads Operations Manager (L3, 3rd Shift)
Erlanger, USA
Discovered YesterdayFull-time
Ramp & Warehouse Agent (Full Time)
Erlanger, USA
Discovered YesterdayFull-time
Operations Training Manager
Phoenix, USA
Discovered YesterdayFull-time
Sr. Manager, Infrastructure Engineering
, USA
Discovered YesterdayFull-time
Casual Driver
Indianapolis, USA
Discovered YesterdayPart-time