lever
Implementation Success Manager
AppZen
Pune, IND
Full-time
Senior · 8+ years experience
Hybrid
Discovered 3 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
- Manage the end-to-end deployment of the solution (across all modules, functionalities, and integration points, and people/change management topics in scope), manage the roadmap, and report into the global steering committee.
- Build trustworthy relationships to effectively communicate and work with customer/internal teams/stakeholders.
- Oversee global/regional TE policy or template development if multi-country deployment and in program scope.
- Drive the requirement gathering and documentation.
- Evaluate complex customer business requirements gathered by the Implementation Consultants following FinTrans proved and consistent methodology.
- Manage the development and review functional documentation, such as TE policies and process documentation, CDW (conceptual design), and technicalintegration design.
- Independently drive the product configuration according to customer business requirements while considering functional and technical dependencies.
- Gathering of detailed integration related requirements/inputs from the FinTrans
- team customer and translate customer requirements into application design (according to customer needs and the respective scope of implementation).
- Act hands-on in complex technical configurations of and conduct functional reviews of configurations completed by Implementation/Functional Consultants.
- Manage UAT related test result evaluation and bug-fixing.
- Manage and maintain cut-over plan (business and technical) Deliver on SLA and commitments under time and budget pressure, incl. updating project tracking systems and fulfilling administrative responsibilities.
- Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanour, early adopter.
- 8+ years of experience in implementing Saas products or other relevant business consulting.
- In-depth knowledge of AP/P2P function
- A strong leader who can mentor and loves to develop people.
- Strong project management skills
- Exceptional customer presence and presentation skills; comfortable in talking with C-level executives.
- Ability to liaise with multiple internal cross-functional teams.
- Basic understanding of integration framework for integration with relevant ERP/P2P systems
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AppZen
Sales Development Representative - London (German-Speaking)
London, GBR
EntryFull-time
Discovered 2 weeks agoView →
Sales Operations Lead
Pune, IND
Discovered 1 weeks agoFull-time
Commercial Manager
, USA
Discovered 1 weeks agoFull-time
Senior IT Administrator (Global)
Pune, IND
Discovered 1 weeks agoFull-time
Senior Product Manager - B2B Payments
San Jose, USA
Discovered 1 weeks agoFull-time
Oracle Technical Manager
Pune, IND
Discovered 2 weeks agoFull-time
Sales Development Representative - London (German-Speaking)
London, GBR
Discovered 2 weeks agoFull-time