paycor
Implementation Specialist
Harmony Healthcare IT
South Bend, USA
Full-time
Mid Level
Hybrid
Discovered 1 weeks ago
Free
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- Do the right thing
- Be easy to work with
- Exceed expectations
- Serve humbly
- Never stop improving
- Understand project specific Statement of Work (SOW) and how it correlates to overall project scope and related deliverables, including formal identification of out-of-scope requests
- Lead implementation planning meetings to determine data and HDA configuration needs prior to system build and delivery for Health Data Transformer (HDT) and standard archive packages; and other projects as assigned
- Conduct discussions with customers to define and document legacy system usage and understand current and go-forward workflow needs
- Create Health Data Archiver (HDA) specifications based on the statement of work and information obtained during customer planning activities
- Work with customers to identify training needs and adapt training content to meet those needs
- Perform validation of HDA application and documentation system findings
- Conduct customer training
- Build project specific test plans for use in customer validation
- Assist clients and the Data Integrity Team with customer validation efforts
- Conduct production validation on deployed HDA data sources
- Facilitate and conduct delivery of deployed data sources to customer stakeholders
- Assist Implementation Consultants with customer 30-day post-deploy HDA support (aftercare)
- Take ownership for ensuring timely completion of executable project tasks
- Always provide excellent customer service and communicate with clients and internal team members in a courteous, responsive, and helpful manner
- Participating in committees as requested
- Excellent communication skills both written and spoken
- Strong problem solving and analysis skills
- Strong interpersonal skills
- Excellent organizational skills and attention to detail
- Excellent time management skills
- Team player
- Drive to complete project work on time
- Ability to effectively prioritize and handle multiple tasks and projects
- Travel required as needed
- Bachelor’s degree or equivalent experience
- Proficient in Microsoft Office Products
- Willing and ready to exemplify HHIT’s core values on a daily basis
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