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Implementation Specialist - KitCheck - TRAVEL REQUIRED
Bluesight
Remote, USA
Full-time
Entry
Remote
USD 60000-75000 yearly
Discovered 1 weeks ago
Free
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- Manage all aspects of the implementation projects; including the project kick-off, software configuration, go-live and training while maintaining project timelines.
- Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check-in meetings via Zoom, ad hoc meetings, emails, etc.
- Manage multiple implementation projects, with various priorities and deadlines at once for different customers.
- Work as a consultative partner with your customers to ensure engagement and provide guidance on best practices based on their workflows and internal processes.
- Act as a liaison between the customer, the wholesalers and our internal Clinical, Product and Dev teams to facilitate the technical configuration of the software.
- Maintain up-to-date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership.
- Travel to customer sites to assist with the roll out of new KitCheck hardware and software, meet with key stakeholders and overall be a professional face for the company in the presence of customers.
- Bachelor’s degree or equivalent work experience
- Preferred 1+ years of professional work experience
- Preferred 1-2 years of project management and/or client-facing experience
- Experience in the healthcare industry is preferred
- Ability to adapt to change, think quickly, and work independently
- Team-player attitude and a willingness to get things done
- High attention to detail
- Ability to build trusting, communicative and results-oriented relationships with customers
- Excellent verbal and written communication skills and interpersonal skills
- Excel and SQL skills a plus
- Previous experience with EMRs/ADCs e.g EPIC and Cerner or Omnicell and Pyxis software a plus
- Willingness and ability to travel within the US for up to 75%
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