rippling
Implementation Specialist
Unimarket
Carlsbad, USA
Full-time
Mid
Hybrid
Discovered 1 weeks ago
ClaudeERPSource-to-Pay (S2P)
Free
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Role Overview
The Unimarket Implementation Specialist for North America reports to the Head of PMO North America and is responsible for the completion of all aspects of delivering Unimarket’s solution to new and/or existing customers which include: Project Management and Planning, Site Configuration, Systems Integrations, Supplier Enablement, Initial Customer Training and Support, as well as project documentation and customer transition to Customer Success.
Key Skills for This Role
ClaudeERPSource-to-Pay (S2P)
Full Job Posting
About the role
The Unimarket Implementation Specialist for North America reports to the Head of PMO North America and is responsible for the completion of all aspects of delivering Unimarket’s solution to new and/or existing customers which include: Project Management and Planning, Site Configuration, Systems Integrations, Supplier Enablement, Initial Customer Training and Support, as well as project documentation and customer transition to Customer Success.
What you'll do
Ensuring the success and timeliness of customer projects
Work with internal and external resources critical to successful projects in addition to working closely with all aspects of the business, Supplier Integration, Support, Customer Success, Account Management and Development/Technical teams
Work with customers through their implementation journey which includes building good relationships while delivering high-quality service, ensuring customer satisfaction and providing effective advice as required.
Documentation related to projects (Project Plans, Handoff Documents, Training, Process flow etc.)
Gather and share fresh feedback on product and solutions from new customers as they see the product for the first time
Stay up to date on Unimarket product knowledge and general industry practices
Additional duties and responsibilities
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