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Key skills for this role
Facilitate regular project team meetings with resources from both internal and client teams
Effectively communicate with clients and internal resources through regular progress reporting and conference calls
Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations
Assign tasks to resources in various departments and closely monitor results to completion
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Oversee multiple implementation projects in different stages simultaneously
Work independently and proactively to ensure timeliness of deliverables
Ask probing questions to understand the needs and issues associated with the new implementation
Follow established process to ensure that new implementations are tested and audited properly
Perform analysis and design of interfaces (files, reports, statements)
Collaborate with programmers/developers, including design elements
Create and execute test plans for newly-developed procedures
Document and share details about new clients with internal departments via the standard Project Plan Summary template
Establish documentation for developed processes and oversee transition to IT operations
Learn and become proficient in the CUBS collection system
Produce high quality work in a fast paced environment
Other duties as assigned
Project management training/certification a plus - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) Project Management or Comp TIA Project + preferred. Detail-oriented with the ability to organize and prioritize multi-task.
Collections experience, specifically with CUBS collection application a plus
Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.
The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.
We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.
At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.
We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.
At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!
Birmingham business litigation law firm representing companies in complex business, products-liability, and commercial disputes.
Visit company websiteJobs and hiring trendsUSD 75000-90000 yearly / year
Full-time
Mid
Remote
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